Tag: Metrics
We Got Gamed (Lab Specimen Batch Sizes)
A somewhat recent experience prompted me to re-read portions of Donald Wheeler's outstanding book, Understanding Variation: The Key to Managing Chaos, with its section...
"Measuring Minds at Work"
There's a column with that title in the current issue of Business 2.0 magazine, the Nov 2006 issue. I'm re-posting this because the article...
The Proper Use of Metrics
I was able to tour a hospital laboratory that had already gone through the lean process.One metric was a daily tally of "sticks per...
Incentives for On-Time, But What About Quality?
Rotorhub: The Information Hub of the Helicopter IndustryHere's an article about some military helicopter part production and a "lean" system.This jumped out at me:At...
Lean Isn’t about "Productivity" and "Quality"
Did I get your attention? OK, it was a misleading headline, sort of. Certainly, productivity and quality are important, as are safety and on-time...
