Tag: Metrics

The Proper Use of Metrics

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I was able to tour a hospital laboratory that had already gone through the lean process.One metric was a daily tally of "sticks per...

Incentives for On-Time, But What About Quality?

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Rotorhub: The Information Hub of the Helicopter IndustryHere's an article about some military helicopter part production and a "lean" system.This jumped out at me:At...

Lean Isn’t about "Productivity" and "Quality"

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Did I get your attention? OK, it was a misleading headline, sort of. Certainly, productivity and quality are important, as are safety and on-time...
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