Tag: Metrics

“Measures of Success” — The Need for a Measured Response to...

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Measures matter. The proper analysis of data and performance metrics allow us to separate good changes from bad, progress from stagnation. The methods in my book, Measures of Success, help us determine if our performance is getting better, getting worse, or essentially remains unchanged. Having the right set of balanced scorecard metrics is important. But the role of leaders is important, too. How do leaders interpret measures? How do they respond to changes in metrics? How do they know if a change is worth reacting to?

#Lean Learning Opportunities: Webinars, Workshops, Conferences, and Online Courses

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In this post, I share links and information about two upcoming free webinars that I'm hosting this month, some 2018 workshops I'm doing again on better managing metrics, next year's Lean Healthcare Transformation Summit, and some online education about "Healthcare Kaizen" that I have opened up for public registration. Please check out all of the links, resources, and information...

What Do We Learn From Charting a Reduction in CLABSI Rates...

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I'm in San Francisco for Lean Startup Week. Please say hi if you're here! Follow hashtag #LeanStartupWeek for details the rest of the week....

The Joy and the Pain of Overreacting to Metrics

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As next week's Lean Startup Week approaches, I'm pretty laser focused on preparation for my: Facilitation of the famed Deming Red Bead Experiment My...

The Conundrum that is Dr. Deming on Metrics, Measures, and Data

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There are Dr. W. Edwards Deming quotes that get thrown around... one that sounds incredibly "pro-data" and others that say data and measures are not the only thing... which is it? How do you reconcile that?

Reader Question: More Clarity in Visualizing Hospital Performance Data

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I received another reader question (submit yours here) and it's about statistics, "daily Lean management," and visualizing performance data. Hey Mark: I like your posts...

How to Manage Your Improvement Metrics More Efficiently and Effectively

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https://www.youtube.com/watch?v=y6-QgYNs3QI&t=3s Presented by Mark Graban on January 24, 2017 In this Webinar you will learn: Some of the common mistakes people make when looking at performance...

Line Charts vs. Column Charts for Metrics & Lean Daily Management

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I’m talking about the use of “bar charts” vs. “line charts” when tracking performance measures through Lean Daily Management, Strategy Deployment, or other methods.

Lies, Damn Lies, and Vanity Metrics – in Policing and Healthcare

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I arrived in San Francisco yesterday for the Lean Startup conference, where I gave my 5-minute Ignite format talk on the parallels between Lean...

Mental Models: Standardized Work and Performance Measures

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A few thoughts while waiting for a Sunday flight... at least it's a Sunday flight towards home. One reason traditional organizations (and traditional leaders) struggle...

Clear and Relevant Metrics

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By Matt Wrye: I have been implementing lean over the last 10 years at five different companies. Only during the last eight years and...

World Class Numbers?

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Blog reader Darrin wrote and asked:Do you have any up-to-date sources for "word-class" numbers for lean metrics like % of Leadtime that is wasted,...
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