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Mark Graban - August 18, 2014 15

I've had some cartoons on the blog before, including a few "Doofus & Leanies." I can't draw at all, believe me (although I sometimes...

Mark Graban on Optimizing System Flow for Better Patient Outcomes: Lessons from New London Medical CenterFebruary 4, 2025
Thanks, Ava. That's a great question. But since I wasn't involved in that improvement work as it was happening, I…
Ava on Optimizing System Flow for Better Patient Outcomes: Lessons from New London Medical CenterFebruary 4, 2025
I loved this article! One key point I took away is how important it is to take a step back…
Julia Kobelski on An Experiment with AI Translations of ‘The Mistakes That Make Us’February 4, 2025
I learned that the author, Mark Graban, experimented with automated translations for his book The Mistakes That Make Us using…
Markvisionary on Who Ever Asks “Let’s Plus/Delta” That Doctor Appointment or Hospital Stay?February 4, 2025
Great take on the plus/delta method and its impact on patient experience! The personal example makes it relatable, and the…
Mark Graban on Throwback Thursday: This Hospital CEO Was Never Going to Get LeanJanuary 30, 2025
They'd do well to have a coach like you, Kathryn.

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