Tag: Leadership
A Brief Video Look into Lean at VIBCO
I may have shared this video before, but it's worth taking a quick video peek into one of my favorite companies - VIBCO. When...
Avoiding the Risks of Using Glib Quotes in Patient Safety Discussions
Yesterday, I tweeted a quote about patient safety that I've seen posted on the wall or bulletin board in many hospitals:
"To err is human,...
Depersonalized Workplaces are L.A.M.E., not Lean, Harming Productivity and People
When I was traveling last week, a magazine caught my eye, one I don't normally read: Scientific American Mind and the article "Cubicle, Sweet...
3 Questions to Ask Before Starting with Lean
This is a companion post to yesterday's "3 Reasons the General Public Thinks Hospitals Can't Improve." Lean zealots often take for granted that, not...
Reminder: Free Lean Leadership Webinar at 2 PM EDT Today, “On...
Join the co-authors of the book "On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry", John Toussaint MD and Roger Gerard...
Start Every Hospital Meeting w/ 5 Minutes on Employee and Patient...
Recently, I posted a video of a "daily huddle" meeting at Everett Clinic (not exactly the type of huddle pictured at left). Yesterday, in...
Labor Day – Our Obligation for Worker Safety
Today is a federal holiday in the United States, Labor Day. I know that's obvious to the 70% of you reading from the U.S.,...
My Interview with Justin Holland, of GE Healthcare
Today's post is an interview I conducted via email with Justin Holland, Managing Principal of GE Healthcare Americas. Before joining GE, he was most...
Interview with Paul O’Neill; The Right Goals in Healthcare
Many of you may know of Paul O'Neill for the dramatic employee safety improvements at aluminum maker Alcoa and you may know of him...
Mental Models: Standardized Work and Performance Measures
A few thoughts while waiting for a Sunday flight... at least it's a Sunday flight towards home.
One reason traditional organizations (and traditional leaders) struggle...
Top 10 Signs You’re In a Fear-Based Workplace
Dr. W. Edwards Deming always said we need to drive out fear from organizations, as point 8 of the 14 Points said:
"Drive out fear,...
Interview with Bob Sutton, PhD on His Book ‘Good Boss, Bad...
Episode #97 is a discussion with Bob Sutton, a Stanford University Professor of Management Science and Engineering and the best-selling author of The No...
