Tag: Leadership

I'll apologize if today's post seems off-topic to my healthcare readers, but I have to share a link to a Sunday New York Times...

I received a question from a reader, a retiree from a manufacturing company who is now a volunteer for a healthcare organization. We have...

This is just my second time attending the annual Institute for Healthcare Improvement annual forum - one of about 6,000 medical professionals, leaders, and...

Short post today, but a simple message, I think. One of the best lessons I've learned about Lean management is about the need to...

The full article requires a subscription, but John Toussaint and I were each quoted in this article from last Friday: "Toyota techniques drive profit,...

This headline jumped out at me: "Local hospital receives $500,000 to train workers." What also jumped out at me, in the article, is that the...

I may have shared this video before, but it's worth taking a quick video peek into one of my favorite companies - VIBCO. When...

Yesterday, I tweeted a quote about patient safety that I've seen posted on the wall or bulletin board in many hospitals: "To err is human,...

When I was traveling last week, a magazine caught my eye, one I don't normally read: Scientific American Mind and the article  "Cubicle, Sweet...

This is a companion post to yesterday's "3 Reasons the General Public Thinks Hospitals Can't Improve." Lean zealots often take for granted that, not...

Join the co-authors of the book "On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry", John Toussaint MD and Roger Gerard...

Recently, I posted a video of a "daily huddle" meeting at Everett Clinic (not exactly the type of huddle pictured at left). Yesterday, in...