Tag: Leadership

It's such a common complaint when any program struggles or fails in an organization. Leaders often bemoan the supposedly undeniable fact that "our people...

I got a question via Twitter yesterday from somebody who asked how to help production operators make the case to supervisors that their kaizen...

It's sort of cliche' to complain about long lines at the U.S. Post Office , along with generally surly or disinterested employees. My buddy John...

Episode #109 is a discussion with  Jim Morgan, Director, Global Body Exterior and Stamping Business Unit Engineering, Ford Motor Company. We will be talking...

Here is a new reader question from Steve Palmreuter in Michigan. He raises a topic that I've been thinking about lately, so I'm happy...

Episode #107 is something I've been looking forward to for some time now - an interview with Dan Pink, the author of some  outstanding...

I'll apologize if today's post seems off-topic to my healthcare readers, but I have to share a link to a Sunday New York Times...

I received a question from a reader, a retiree from a manufacturing company who is now a volunteer for a healthcare organization. We have...

This is just my second time attending the annual Institute for Healthcare Improvement annual forum - one of about 6,000 medical professionals, leaders, and...

Short post today, but a simple message, I think. One of the best lessons I've learned about Lean management is about the need to...

The full article requires a subscription, but John Toussaint and I were each quoted in this article from last Friday: "Toyota techniques drive profit,...

This headline jumped out at me: "Local hospital receives $500,000 to train workers." What also jumped out at me, in the article, is that the...