Tag: Leadership
The Workplace, “Bosses,” Health, and “Authentic Conversations”
As many people do, I had to fill out an online health assessment for the purposes of my family's health insurance. The survey asked...
Podcast #114 – John Kim, Lean and Healthcare Senior Leaders
Episode #114 is a conversation with John Kim, of the firm John Kim & Associates. John is a recognized leader in the Design, Development,...
“Project Search,” Lean, Cincinnati Children’s, and Respect for People
I had the most amazing morning a few weeks ago when I was in Cincinnati for the TechSolve lean healthcare event. Thanks to...
Best “Back of a Business Card” Ever, Seen at #HIMSS
I was at the annual HIMSS Conference yesterday, as a guest of the software company FormFast, giving short 10-minute talks about Lean Healthcare...
Fun Video: “The Committee Song”
I'm really thankful for an attendee in a training workshop for sharing this video as an example of traditional "non-Lean" attitudes and practices that...
Coach Vince Lombardi on Striving for Perfection
I apologize to those of you who aren't fans of American football... but in keeping with the Super Bowl theme, I found this Vince...
(Complaining About) Resistance is Futile
It's such a common complaint when any program struggles or fails in an organization. Leaders often bemoan the supposedly undeniable fact that "our people...
Do Good Coaches Brush Off Feedback from the Team as Whining?
I got a question via Twitter yesterday from somebody who asked how to help production operators make the case to supervisors that their kaizen...
Sorry I Can’t Help You, Mr. Customer – It’s Against the...
It's sort of cliche' to complain about long lines at the U.S. Post Office , along with generally surly or disinterested employees.
My buddy John...
Podcast #109, Jim Morgan of Ford Motor – Lean Product Development
Episode #109 is a discussion with Jim Morgan, Director, Global Body Exterior and Stamping Business Unit Engineering, Ford Motor Company. We will be talking...
Reader Question: Support and “First Responders” for Healthcare Professionals
Here is a new reader question from Steve Palmreuter in Michigan. He raises a topic that I've been thinking about lately, so I'm happy...
Daniel H. Pink Discusses the Intersection of Lean Methodology and Motivation...
Episode #107 is something I've been looking forward to for some time now - an interview with Dan Pink, the author of some outstanding...