Tag: Leadership

I heard a story on NPR last week profiling New York Jets head coach Rex Ryan, "In Football And Life, Ryan Plays Like He...

In conjunction with our newly released DVD on strategy deployment in healthcare, the ThedaCare Center for Healthcare Value has released a new white paper...

As somebody who flies about 75,000 miles a year, I am far too acquainted with the Transportation Security Administration and their annoyances (to the...

When hospital people say they don't want to be a factory or "we don't want assembly-line medicine," the statement often goes unchallenged. What is...

It's great to see Lean mentioned in mainstream healthcare management publications, such as the article in HealthLeaders (print and online) called "Systemwide Process Improvement."...

Inspired by Mark's recent posting on More Trust, Less Fear and an upcoming conference panel that I'm a part of, I thought a continuation...

I am happy to share, with permission, a new journal article that I co-authored with Jim Adams ("The Synthesizer"), the senior director of laboratory...

Episode #117 is a conversation with Prof. Samuel A. Culbert of the UCLA Anderson School of Management. Along with Daniel Pink, he is a...

In discussions of "kaizen" (the Japanese word that is translated to "continuous improvement" or "change for the better"), I often hear of organizations talk...

I snapped this pic while visiting a hospital earlier this year. This was out in the cafeteria as part of a series of signs...

Lean is not a "command and control" leadership and management model. The old command-and-control dynamic leads to so much poor quality and misery in...

Coming off of an outstanding 2011 Lean Transformation Summit (blog posts to come), John Toussaint, MD, is doing a huge favor for the Dallas-Fort...