Tag: Leadership

How Paul Akers Built a Culture of Daily Improvement with 2...

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Our guest for episode #136 is Paul Akers, President of FastCap and author of the book 2 Second Lean. Here, we are talking about...

Guest Post: Is your management system the constraint in Kaizen?

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Mark's note: Today's guest post by Bart Sellers is a timely contribution to follow up to  yesterday's post about the ThedaCare Business Performance System...

ThedaCare’s “Business Performance System” – and a 10% Target

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One of the most powerful thoughts in the book On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry  (by John Toussaint...

A Lean Lesson from Dr. Martin Luther King, Jr.

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As we commemorate the Martin Luther King Jr. Day holiday, this quote caught my eye from one of Dr. King's Letters from a Birmingham...

Steve Jobs as a Model Leader? As a Manufacturing Leader?

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As I wrote about after his death, I am appreciative of the products and services that Steve Jobs brought to the world.  That said,...

Babies and Kittens and Monkeys, Oh My! This Improves Patient Safety?

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The more I visit different hospitals, the more I tend to roll my eyes at the different signs that aim to remind staff and/or...

10 Years of Lean at Virginia Mason Medical Center; CEO Transition...

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Becker's Hospital Review published a piece about the first 10 years of Lean at Seattle's Virginia Mason Medical Center:  10 Years Later: Virginia Mason...

Oregon Hospitals Using the “Transforming Care at the Bedside” Program

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Here is an article from HealthLeaders Media about the Transforming Care at the Bedside  program: "Rural Oregon Hospitals Implement Frontline Caregiver Program." TCAB is...

Paul O’Neill on Lean Leadership for Healthcare

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Hat tip to Dan Markovitz for pointing out this excellent post on John Toussaint's blog: "The Key Leadership Behaviors in a Lean Organization?" The...

Coaching, not Berating, when Mistakes are Made in Football (or the...

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I was happy to attend the first football game of the year for my alma mater, Northwestern, as they defeated Boston College last Saturday....

Do Happier People Work Harder? I Think So

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Thanks to Andrew Bishop for posting a link to this article the other day. The New York Times had an article on Sunday titled,...

How Often Do You Hear “How Can I Help You?” From...

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I was going through some old notes I've taken when visiting different hospitals and I came up with this quote from a healthcare professional: "I've...
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