Tag: Leadership
Management Journal Article about Children’s Medical Center Dallas
I am happy to share, with permission, a new journal article that I co-authored with Jim Adams ("The Synthesizer"), the senior director of laboratory...
Author Interview with UCLA Professor Samuel A. Culbert, “Get Rid of...
Episode #117 is a conversation with Prof. Samuel A. Culbert of the UCLA Anderson School of Management.
Along with Daniel Pink, he is a...
Does Setting a Goal for Number of Kaizens Violate “Kaizen Spirit”?
In discussions of "kaizen" (the Japanese word that is translated to "continuous improvement" or "change for the better"), I often hear of organizations talk...
What’s Your Role in Hospital Quality?
I snapped this pic while visiting a hospital earlier this year. This was out in the cafeteria as part of a series of signs...
Command-and-Control Killed this Cosmonaut? Lessons for Our Organizations…
Lean is not a "command and control" leadership and management model. The old command-and-control dynamic leads to so much poor quality and misery in...
My Four Hypotheses for Friday’s DFW Healthcare/Industry Lean Gathering
Coming off of an outstanding 2011 Lean Transformation Summit (blog posts to come), John Toussaint, MD, is doing a huge favor for the Dallas-Fort...
The Workplace, “Bosses,” Health, and “Authentic Conversations”
As many people do, I had to fill out an online health assessment for the purposes of my family's health insurance. The survey asked...
Podcast #114 – John Kim, Lean and Healthcare Senior Leaders
Episode #114 is a conversation with John Kim, of the firm John Kim & Associates. John is a recognized leader in the Design, Development,...
“Project Search,” Lean, Cincinnati Children’s, and Respect for People
I had the most amazing morning a few weeks ago when I was in Cincinnati for the TechSolve lean healthcare event. Thanks to...
Best “Back of a Business Card” Ever, Seen at #HIMSS
I was at the annual HIMSS Conference yesterday, as a guest of the software company FormFast, giving short 10-minute talks about Lean Healthcare...
Fun Video: “The Committee Song”
I'm really thankful for an attendee in a training workshop for sharing this video as an example of traditional "non-Lean" attitudes and practices that...
Coach Vince Lombardi on Striving for Perfection
I apologize to those of you who aren't fans of American football... but in keeping with the Super Bowl theme, I found this Vince...
