Tag: Leadership
Management Improvement Carnival #197: Lean & Deming
Again, I'm very happy to host the Carnival for John Hunter and his Curious Cat management improvement blog. My job here is to share...
Kaiser Permanente CEO George Halvorson on Continuous Improvement
There's a great piece, currently available for free on the HBR website, about continuous improvement:
The Culture to Cultivate
The author, George Halvorson, is the recently...
Service and Quality Start with Who?
A Lean thinking friend's wife had emergency surgery (she is going to be fine) and my friend sent some pictures of Lean-related things he...
Most Workers “Hate Their Job” (Are Disengaged); Lean & Kaizen Can...
It's always sad then these national employee engagement surveys come out... the latest one from Gallup doesn't paint a pretty picture: "Most workers hate...
Podcast #178 – Drew Greenblatt, President of Marlin Wire on Lean...
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Joining me for Podcast #178 is Drew Greenblatt, President and Owner of Marlin Steel Wire Products, a manufacturing company based in Baltimore. I was...
Nice Toyota Production System Intro Video from the UK
A Toyota employee, pictured at left, pulls an andon cord in a video shared by Toyota UK: Factory to Forecourt - Introduction to the...
Have Staff Really Lost Sight of the Patient Experience?
Dr. Delos ("Toby") Cosgrove, President and CEO of the famed Cleveland Clinic, wrote an article on LinkedIn recently: "Patient Experience: Time for Hospitals to...
How Toyota Builds Culture: Key Lessons from Jamie Bonini of TSSC
Last week at the Lean Healthcare Transformation Summit, I really enjoyed the presentation by Jamie Bonini, General Manager of the Toyota Production System Support...
Podcast #177 – Bob Emiliani, Nobody Is Exempt From Improvement, Lean...
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My guest for Podcast #177 is a returning guest, Bob Emiliani. In this episode, we're talking about one of his latest eBooks: Nobody Is...
Notes from Paul O’Neill Speaking at the Lean Healthcare Transformation Summit
It was a real thrill to be able to meet Paul O'Neill in person yesterday at the Summit (he was my guest for Podcast...
Deming on Leadership: The Role of a Manager of People
TL;DR: Deming argued that the role of a manager of people is not judging performance, ranking employees, or enforcing authority--but creating trust, understanding systems,...
Notes and References from my #LKNA13 Talk on Lean Healthcare
I had a chance to attend the Lean Kanban North America conference this week. It was a different "tribe" to be a part of,...
