Tag: Leadership

Misinterpreting Deming: The Misuse of ‘Survival is not Mandatory’ in Lean...

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One of the more popular email signature quotes that I see (at least amongst Lean practitioners) is this priceless gem from Dr. W. Edwards...

John Toussaint on Shifting from White Coat Leadership

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Here is a short video clip from 2009... Dr. John Toussaint talking about the need to shift away from "White Coat Leadership" to Lean...

The Best Time to Start Kaizen is Today, Don’t Wait Until...

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I've been talking to a lot of healthcare organizations about Kaizen and continuous improvement. There are many organizations embracing the methods that Joe Swartz...

Expanding Your Circle of Trust, Er, Learning

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My reader survey (with prizes) is still open through Friday.   I recently stumbled across the movie Meet the Fockers  on TV recently and was...

Dr. Richard Zarbo’s Talk at the Lab Quality Confab

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Don't forget my reader survey - share your feedback and have a chance at some great prizes. In November, I blogged about a panel at...

John Toussaint, Mayo Proceedings, on “The Promise of Lean in Health...

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As he mentioned on his blog, John Toussaint has co-authored a piece that was published in the Mayo Clinic Proceedings: "The Promise of Lean in...

Alabama Coach Nick Saban & “The Process”: National Champion & Lean...

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I guess that, considering last year's blog post, this Lean thinker couldn't really root for Notre Dame and Coach Brian Kelly Monday night in...

A Panel of Early Lean Lab Innovators

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This week, I was able to drop by the annual Lab Quality Confab event since it was being held in here in San Antonio....

Watching the Steve Jobs “Lost Interview,” Part 2

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As I started writing about yesterday in Part 1, I recently viewed a lost video of Steve Jobs being interviewed in 1995.  See this...

A Test for Executive Candidates – It’s Time to Power Off...

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A few years ago, there was a lot of buzz about how a board should evaluate a potential job candidate by seeing how they...

Guest Post: Respect for People Goes in All Directions

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Today's guest post is by Natalie Sayer, who was my guest for Podcast #145.   Most of the literature I read about "Respect for People"...

How Do You Find a Lean Healthcare Person?

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Mark's Note: Today's guest post is from a great friend of mine and this blog, Dean Bliss, of the Iowa Healthcare Collaborative.  Check out...
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