Tag: Leadership

Podcast #152 – Matt Stewart, “Walk On,” Lessons from Northwestern’s Unlikely...

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My guest for podcast #152 is Matt Stewart, and we are talking about his book The Walk-On: Inside Northwestern's Rise From Cellar Dweller To Big...

“Why Charter Schools Work” – Questions of Autonomy, Responsibility, Standardized Work...

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My mom is a retired public school elementary teacher, so I've heard plenty of stories about bad management decisions within a school system and...

Jerks Can Be Creativity Killers, Alright

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Saw this in the most recent Fast Company:   Is Your Manager A Creativity Killer? If the manager is something like a case study from...

New Book by @PaulFLevy – “Goal Play!” with Lessons for Healthcare

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Paul Levy, the former CEO of Boston's Beth Israel Deaconess Medical Center, is a long time friend of mine and this blog (read his...

More Than Grammar in This WSJ Grammar Quiz

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Last week, my dad pointed out this grammar quiz on the Wall Street Journal website (as part of the article "This Embarrasses You and...

Changing Leadership Styles with Lean

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As I've heard people say, Lean management isn't necessarily complicated - it's just very different. In an organization that is undergoing a "Lean transformation," leaders...

Robert Andino of the Baltimore Orioles & Dr. W. Edwards Deming

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Dr. W. Edwards Deming famously said that managers can't hope to motivate employees, as they can only hope to not demotivate them. I wrote...

Paul O’Neill Video, Speaking to Healthcare Leaders on Quality

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Here's a great video of Paul O'Neill, former CEO of Alcoa and former U.S. Treasury Secretary, talking to healthcare leaders about their leadership role...

April Fool: Back to the Future: Hospital CEOs and Virtual Reality...

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Every few years, we see news articles about virtual reality robots that will roam hospital hallways - delivering medicines or supplies or allowing remote...

ASQ Influential Voices: Selling Quality?

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In this month's "ASQ Influential Voices" series, ASQ President Paul Borawski asked, "How Do You "Sell" Quality?," particularly to senior execs and CEOs. Paul...

94% of Problems Are Really Caused By… Chuck Norris?

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Since the webinar I'm doing later today for Gemba Academy (Using SPC to Make Better Management Decisions) allows me to cite the late great...

Thoughts on Patient Safety Awareness Week

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March 4 to 10 has been "Patient Safety Awareness Week" from the National Patient Safety Foundation. I'm certainly in favor of patient safety and have...
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