Tag: Leadership
Kaiser Permanente CEO George Halvorson on Continuous Improvement
There's a great piece, currently available for free on the HBR website, about continuous improvement:
The Culture to Cultivate
The author, George Halvorson, is the recently...
Service and Quality Start with Who?
A Lean thinking friend's wife had emergency surgery (she is going to be fine) and my friend sent some pictures of Lean-related things he...
Most Workers “Hate Their Job” (Are Disengaged); Lean & Kaizen Can...
It's always sad then these national employee engagement surveys come out... the latest one from Gallup doesn't paint a pretty picture: "Most workers hate...
Podcast #178 – Drew Greenblatt, President of Marlin Wire on Lean...
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Joining me for Podcast #178 is Drew Greenblatt, President and Owner of Marlin Steel Wire Products, a manufacturing company based in Baltimore. I was...
Nice Toyota Production System Intro Video from the UK
A Toyota employee, pictured at left, pulls an andon cord in a video shared by Toyota UK: Factory to Forecourt - Introduction to the...
Have Staff Really Lost Sight of the Patient Experience?
Dr. Delos ("Toby") Cosgrove, President and CEO of the famed Cleveland Clinic, wrote an article on LinkedIn recently: "Patient Experience: Time for Hospitals to...
Toyota’s Jamie Bonini on Organizational Culture
Last week at the Lean Healthcare Transformation Summit, I really enjoyed the presentation by Jamie Bonini, General Manager of the Toyota Production System Support...
Podcast #177 – Bob Emiliani, Nobody Is Exempt From Improvement, Lean...
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My guest for Podcast #177 is a returning guest, Bob Emiliani. In this episode, we're talking about one of his latest eBooks: Nobody Is...
Notes from Paul O’Neill Speaking at the Lean Healthcare Transformation Summit
It was a real thrill to be able to meet Paul O'Neill in person yesterday at the Summit (he was my guest for Podcast...
Dr. Deming’s “Role of a Manager of People”
Dr. W. Edwards Deming's last book was The New Economics for Industry, Government, Education. In Chapter 5, Deming writes, "Transformation in any organization will...
Notes and References from my #LKNA13 Talk on Lean Healthcare
I had a chance to attend the Lean Kanban North America conference this week. It was a different "tribe" to be a part of,...
Weekend Fun: “The Onion” on a Really Subtle Bad Boss
It's been a crazy week, so I was in the mood for a good chuckle... and the fake news site "The Onion" delivered in...
