Tag: Leadership

Notes from Paul O’Neill Speaking at the Lean Healthcare Transformation Summit

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It was a real thrill to be able to meet Paul O'Neill in person yesterday at the Summit  (he was my guest for Podcast...

Dr. Deming’s “Role of a Manager of People”

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Dr. W. Edwards Deming's last book was The New Economics for Industry, Government, Education. In Chapter 5, Deming writes, "Transformation in any organization will...

Notes and References from my #LKNA13 Talk on Lean Healthcare

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I had a chance to attend the Lean Kanban North America conference this week. It was a different "tribe" to be a part of,...

Weekend Fun: “The Onion” on a Really Subtle Bad Boss

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It's been a crazy week, so I was in the mood for a good chuckle... and the fake news site "The Onion" delivered in...

AME Spring Conference: Art Byrne

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Like yesterday's "live blog" post about the Autoliv talk, I also wrote this post as Art Byrne talked, but held it for publication today....

Podcast #172 – Jerry Bussell, Anatomy of a Lean Leader and...

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Joining me for episode #172 is Jerry Bussell, previously a guest on episode #137. Today, we're talking about his recent book, Anatomy of a...

Podcast #169 – Len Berry, PhD on “The Promise of Lean...

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Joining me for Episode #169 is Leonard L. Berry, PhD,  Distinguished Professor of Marketing in the  Mays Business School at Texas A&M University. We...

Kaizen Questions… What If?

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When I talk to people about the Kaizen approach to continuous improvement, with my consulting hat on or in my role with KaiNexus, I...

Society for Health Systems Conference – Roger Gerard, ThedaCare

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Saturday at the Society for Health Systems conference, included an excellent keynote address from Roger Gerard, from the ThedaCare health system, co-author with Dr....

Misinterpreting Deming: The Misuse of ‘Survival is not Mandatory’ in Lean...

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One of the more popular email signature quotes that I see (at least amongst Lean practitioners) is this priceless gem from Dr. W. Edwards...

John Toussaint on Shifting from White Coat Leadership

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Here is a short video clip from 2009... Dr. John Toussaint talking about the need to shift away from "White Coat Leadership" to Lean...

The Best Time to Start Kaizen is Today, Don’t Wait Until...

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I've been talking to a lot of healthcare organizations about Kaizen and continuous improvement. There are many organizations embracing the methods that Joe Swartz...