Tag: Leadership

Talking about Lean Healthcare in Winnipeg – #SDEC13 – and Visiting...

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Thanks to the organizing sponsor Protegra and other sponsors, including my friends at LeanKit, for having me give a keynote talk about the Software...

Too Many Patients Harmed, Too Few Leaders Committed to Real Change?

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I recently received two emails that are worth sharing, in anonymous form here. One was from somebody I know who just quit a Lean...

Key Takeaways from the 2013 Northeast Shingo Prize Conference

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Mark's Note: Today's post is by a regular guest contributor, Christina Kach. I was disappointed that I couldn't attend this year's event in Massachusetts,...

There’s Only One Acceptable Answer to “Are You Busy?”

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In some  "Kaizen Kickoff" coaching that I've been doing recently, I've been spending time with managers and other leaders as they interact with...

Joe Swartz Discusses Healthcare Kaizen and a Culture of Continuous Improvement...

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Joining me for episode #187 is Joe Swartz, my friend and esteemed co-author of our books Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous...

Podcast #186 – Jon Miller Discusses His Book Creating a Kaizen...

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My guest for episode #186 is my friend Jon Miller, CEO of Kaizen Institute and a long-time blogger at Gemba Panta Rei. Today, we're...

Brilliant 1981 Article: “Why Japanese factories work” – Relevant for Healthcare...

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The year is 1981. A Major League Baseball strike interrupts the season. We're in the midst of the Cold War. President Reagan is shot....

Gemba Wine: A Lean Geek Visits Wineries, Part 3

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Following up on my previous posts (here and here) on a recent visit to the Northern California Wine Country, I'm going to share a...

25 Key Leader Behaviors that Encourage Continuous Improvement

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Last Wednesday, Dr. Greg Jacobson and I gave a webinar for Gemba Academy titled Leadership Behaviors that Create a Culture of Continuous Improvement. You can...

Podcast #184 – John Toussaint, MD on CEO Challenges & Enduring...

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Listen It's great to have Dr. John Toussaint back for episode #184 of the podcast (see links to previous episodes below). He is, of course,...

Is Lean Management a “Slow Idea”?

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I just read Dr. Atul Gawande's latest piece in the New Yorker: "Slow Ideas:  Some innovations spread fast. How do you speed the ones...

Management Improvement Carnival #197: Lean & Deming

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Again, I'm very happy to host the Carnival for  John Hunter  and his  Curious Cat management improvement blog. My job here is to share...
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