Tag: Leadership

Day 2 Notes: Lean Healthcare Transformation Summit 2014

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Today is the second and final day of the 5th annual Lean Healthcare Transformation Summit. Follow along on Twitter with hashtag#HCSummit14 to see my tweets and thoughts from...

Live Blogging Day 1: Lean Healthcare Transformation Summit 2014

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Today is the first day of the 5th annual Lean Healthcare Transformation Summit. Follow along on Twitter with hashtag #HCSummit14 to see my tweets and thoughts from others....

Secretary Shinseki Has Resigned; Will Things Change at the VA?

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=Following up on posts from Monday and Wednesday, we see this headline today: "Shinseki resigns after VA scandal." As I wrote about on LinkedIn, instead...

The Real #VAscandal is the Long Waiting Times & Bad Management,...

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Look at the System, Not the Individuals I've been wanting to blog about the "VA Scandal," but have avoided it because it is somewhat politicized (as...

Blame: Human Error Occurs Even IF We’re Being Careful

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I'm not sure why "error" was put in quotes since this seems like an actual error, not a quote-unquote error: Staff 'error' blamed for chlorine...

Spurs Coach Gregg Popovich, Deming, and Lean Leadership

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Since moving to San Antonio two years ago, I've become a big fan of the San Antonio Spurs. For one, it's essentially a civic...

Lean Leaders are Inclusive Leaders, Humble Leaders

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This article caught my eye over at Becker's Hospital Review: "The Hospital CEO Dilemma: Abandon Ship or Change Leadership Style," written by Shirley Engelmeier, Founder...

Podcast #197 – Kim Barnas, on Her Book ‘Beyond Heroes’ for...

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My guest for episode #197 is a hospital leader I really respect, Kim Barnas, author of the new book Beyond Heroes.  Until very recently, Kim was...

Things That Make Me Worry About My Colonoscopy: Patient Safety

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Sorry to get all Katie Couric on you, but I'm going to have a colonoscopy on Friday. I turned 40 last October and I...

Great Steve Jobs Video (& Transcript) from 1990 on Continuous Improvement

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tl;dr: In this post, Mark shares a video and transcript featuring Steve Jobs discussing the concept of continuous improvement in 1990. He examines how...

Are Today’s Hospitals Too Much Like “The Old GM?”

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As a former GM employee and a GM customer, I'm really fascinated by the reaction of the public, the media, and Congress to the...

A Collection of Past Posts About Lean, Basketball, and the Workplace

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Since today is the first full day of the NCAA Men's Basketball tournament, many of you might be checking scores or watching games instead...
"The Mistakes That Make Us" Receives Shingo Publication Award!Learn More
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