Tag: Leadership
Teaching Up in the Organization?
People often talk about the need for senior leadership support for Lean. If we're going to really transform our culture, workplace, and performance, "quality...
The One Where a Dog Reviews the Strategy Deployment Metrics Wall
I've had some cartoons on the blog before, including a few "Doofus & Leanies." I can't draw at all, believe me (although I sometimes...
Kaizen: What if We Get Bad Ideas from Employees?
In our Healthcare Kaizen books, Joe Swartz and I have tried to make the case that the Kaizen style of continuous improvement isn't just a...
3 Ways to React to Human Error
What happens when a mistake is made in your organization? How do you react when an error occurs?
A lab specimen gets mislabeled. The wrong...
Intuit CEO Brad Smith & Lean Thinking
I was happy to see this article in FORTUNE's recent issue: "Brad Smith, Intuit CEO: How To Be A Great Leader: Get Out Of...
Webinar Recording: What to Do When you Have Lots of Employee...
At KaiNexus, Dr. Greg Jacobson and I have been doing new webinars each month (see the library here). Our most recent one was hosted...
Another PDSA: Please Don’t…
PDSA, back to the days of Dr. Deming, has stood for Plan Do Study Adjust.
A key point in the application of PDSA (and a...
CNN Head Jeff Zucker Doesn’t Realize There’s a Culture of Fear...
Back in May, I saw news reports about the head of CNN, Jeff Zucker: "CNN boss Zucker shocked by staffer's fearful question."
Back when I...
What People Say is Their “Biggest Challenge Related to Innovation and...
Yesterday's post was about some of our work at KaiNexus and today's post is hosted over on the KaiNexus Blog:
Challenges to Innovation and Improvement
In...
A Sad Story About “Lean” That Wasn’t Really Lean Management At...
In March, I wrote a post titled "Is it Lean's Fault or the Old Management System's?" about how people's complains about Lean are actually...
Spurs Win the NBA Title: Systems, Learning, Teamwork, & Leadership
Since my wife and I moved to San Antonio just over two years ago, we've become big Spurs fans. Since the Spurs are the...
Cleaning out the Backlog: Krafcik, Email, Lincoln, Leadership, Humility, Patient Falls
As I sometimes do, I'm going to close out a bunch of browser tabs and share some articles that caught my eye recently but...
