Tag: Leadership

And the idea of knowing why... again that's an old desire. It's not just a recent discovery of Simon Sinek and the outstanding book Start with Why (my friends at Gemba Academy have a podcast interview with him coming soon). Why are we doing something? Why are we starting this company? That's an old tale... are you breaking rocks or building a cathedral?

As my breakfast platter was being rung up, I saw this sign behind the register (and came back to discretely take a picture)... click for a larger view.

As is often the case, I have too many open browser tabs full of articles that I was going to potentially blog about. This...

Mark's Note: Today's guest post is by Paul Critchley and while it shares a story from a manufacturing company, I could see a situation...

Many of you might not care, but it's football season. Major college football starts tomorrow night and the NFL kicks off their season next...

I forget what hospital these charts are even from, but it doesn't really matter. It's become more common, in my gemba visits, to see...

Joining me for episode #227 are Ruthie Davis and Stephen Cook, talking about the book that they edited, Do the Right Thing: Real Life Stories...

It's been a little while, but here's a new video about Kaizen and continuous improvement from our friends at Franciscan St. Francis Health in...

tl;dr: The blog post discusses how a sushi company's policy letter offers invaluable lessons for hospitals aiming for operational excellence. It advocates for adopting...

tl;dr: In this post, Mark discusses the concept of "Model Lines" and "Model Cells" as strategies for Lean transformation. He outlines how these designated...

Joining me once again on the podcast today is John Toussaint, MD, the founder and CEO of the ThedaCare Center for Healthcare Value. We're...

My guest for episode #224 of my podcast is a returning guest, Mike Grogan. About two years ago, we talked about his Lean work...