Tag: Leadership
My LinkedIn Post on Bad Toast & Bad Management
Previously on LinkedIn, I've written about Kaizen in a wine bar and the need for restaurants to not blame employees for problems. Yesterday, I published my 50th post for their Influencers program: This Restaurant Server Sadly Explains a Widespread Management Problem...
Podcast #251 – Jim Huntzinger & Russ Scaffede on Lean Leadership
Episode #251 is a bit different in that it's audio shared by the good folks at Lean Frontiers. They recently hosted a webinar where...
J.C. Penney’s CEO on Listening to Front-Line Employees
After the previous CEO of JC Penney, Ron Johnson, was fired (see my post "Lack of PDSA made JCP CEO SOL?"), it seems that...
Podcast #249 – Steve Leuschel on “Lean Culture Change”
My guest for episode #249 of the podcast is Steve Leuschel, author of the book Lean Culture Change: Using a Daily Management System. You can find...
Conclusion: 3 Strategies for Leaders Who Have No One to Lead
Mark's note: Here's the concluding post in a series by a guest blogger, Paul Serafino. You can click here to read earlier posts in this series...
Part 4 – 3 Strategies for Leaders Who Have No One...
Mark's note: Here's the last of three change strategies in a series by a guest blogger, Paul Serafino. You can click here to read earlier posts in...
11 Ways You Can Get Ideas to Flow From Staff
Mark's note: Today's guest post is by Duke Rohe of the Office of Performance Improvement at M.D. Anderson Cancer Center in Houston. I've met...
Part 2 — 3 Strategies for Leaders Who Have No One...
Mark's note: Last week, I published a post by Paul Serafino titled "3 Strategies for #Lean Leaders Who Have No One to Lead." Today,...
3 Strategies for #Lean Leaders Who Have No One to Lead
Mark's note: Today's post is by a new guest blogger, Paul Serafino. This initial post will be followed by a series of three posts...
Upcoming Webcasts & Webinars – #Lean Healthcare, KaiNexus, and More
Hey everyone... I'm doing a few different webinars or webcasts in the next few weeks.
But first, while I'm promoting stuff, Amazon has a GREAT...
#KaizenLive: Asking, Not Telling… Not Just About Solutions, But About Problems
Wow, we had a great time at Franciscan St. Francis Health this week. We had the "Kaizen Live!" class and workshop Monday through Wednesday....
#KaizenLive: Building a Culture of Continuous Improvement Takes Time, Other Reflections
I want to express my gratitude to Joe Swartz and his colleagues at Franciscan St. Francis Health for hosting our "Kaizen Live!" event. Yesterday...