Tag: Leadership

Psychological Safety in Lean: What Toyota Gets Right–and Why It Matters

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tl;dr Lean doesn't work without psychological safety. Toyota understands that continuous improvement depends on people feeling safe to speak up about problems, mistakes, and...

Hoshin Kanri and Managing on Purpose: Lessons from Former Toyota Leader...

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Former Toyota leader Mark Reich explains why Hoshin Kanri is not a top-down planning exercise, but a leadership system for aligning strategy, developing people,...

Ryan McCormack’s Operational Excellence Mixtape: May 30, 2025

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Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...

How Safe Is It to Admit a Mistake at Work? New...

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TL;DR: A new poll shows that psychological safety at work is often fragile--nearly half of respondents say it "depends on the boss." Real improvement...

The Mistake-Smart Leader’s Checklist: 6 Behaviors to Build Trust, Safety, and...

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We all say mistakes are a part of learning. Or at least many of us do, as individuals. But how many organizations actually act that...

Driving a Culture of Patient Safety: Lessons for Healthcare and Beyond

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Recently, I had the pleasure of moderating a webinar titled "Driving a Culture of Transforming Patient Safety with KaiNexus" featuring leaders from Our Lady...

Ryan McCormack’s Operational Excellence Mixtape: April 18, 2025

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Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...

Leadership by Fear Doesn’t Work — And Never Really Did

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Nearly 30 years ago, I had my first real encounter with what not to do as a leader. I was working in a General...

Leading Lean for Profitable Growth: CEO Bill Canady on Using Lean...

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What happens when a CEO treats Lean as a growth system instead of a cost-cutting program? In this episode, Bill Canady shares how he...

Preview: Driving a Culture of Accountability – Transforming Patient Safety with...

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One of the most powerful elements of continuous improvement is the ability to learn from each other across organizations--even across industries. That's one of...

Ryan McCormack’s Operational Excellence Mixtape: April 4, 2025

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Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...

Humility in the Skies — and at Sea Level: What Aviation...

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"The whole point about aviation safety is that you have to have the humility to understand that you are imperfect, because everybody screws up....
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