Tag: Leadership

Recorded Webinar with Jacob Stoller: “3 Primary Assumptions of Successful #Lean...

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Last year, you might have heard my podcast episode with author Jacob Stoller, talking about his book The Lean CEO. Coming up on March 15, I'm happy...

Unlocking the Power of Coaching: Insights from Michael Bungay Stanier –...

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My guest for Episode #243, Michael Bungay Stanier, takes us a bit outside of the Lean realm... but that's good. Our topic today, which...

What We Can Learn About Teamwork and Culture from the San...

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After living in San Antonio for almost four years, my wife and I will finally be settled into the DFW area by the end...

Lean Would Be a Solution for What These Nurses Complain About

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In my time working with hospitals, I've always been very sympathetic to front-line nurses (and other staff). They are far too often overburdened and...

Don’t Blame the Non Buyer for Not Buying Into Your Change...

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Tuesday, Dr. Greg Jacobson and I did a webinar together titled "How to Get Buy In for Improvement." When we ask people, "What are your...

Guest Post: Steven Leuschel on Lean Healthcare Huddles

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Mark's Note: Today's post is an excerpt, used with permission, from a new book by Steven Leuschel titled "Lean Culture Change," with an introduction...

Never Tell a Person What to Do… So, Here’s What You...

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At KaiNexus, we love our customers and we're constantly impressed by what they're saying and, more importantly,what they're doing and accomplishing. We recently published a...

Cleveland Clinic Improvement Model, Part 1: Alignment & Visual Management

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Back in November, I had a chance to meet Nate Hurle, from Cleveland Clinic, as he was giving a presentation about their work with...

Podcast #238 – Kevin Cahill, on his Grandfather, W. Edwards Deming

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Episode #238 is a conversation with somebody I’ve wanted to talk with for a long time, Kevin Cahill. He is the executive director of the W. Edwards Deming Institute. He’s also a grandson of Dr. Deming! ...

More Notes on Dr. Deming & “If Japan Can, Why Can’t...

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Hopefully you've already seen the famed 1980 NBC documentary "If Japan Can, Why Can't We?" that featured Dr. W. Edwards Deming. I posted a link to the video and some notes on Part 1 of the broadcast. Today, I'd like to blog about Part 3 of the program...

“Practicing Lean” Chapter 6 Excerpt: Trust… A Five Letter Word

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n the spirit of "Lean publishing," the book Practicing Lean has another new incrementally-added chapter. The latest excellent contribution comes from Jamie Parker, writing about lessons learned in large commercial printing operations... lessons that can be applied anywhere...

Lean Leadership and Progress at Mary Greeley Medical Center [Webinar Recording]

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Free webinar tomorrow... One of our customers that has made great strides with daily continuous improvement throughout their hospital in the past year is Mary Greeley Medical Center (MGMC) in Ames, Iowa...
"The Mistakes That Make Us" Receives Shingo Publication Award!Learn More
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