Tag: Leadership

Podcast #263 – Pascal Dennis, “Andy & Me and the Hospital”

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Joining me for Episode #263 is another returning guest, Pascal Dennis (@AuthorPascal on Twitter). He was previously a guest on Episodes #96 and #239, talking...

Exposé About Detroit Medical Center, Dirty Surgical Instruments, Dysfunction, and… Lean?

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A number of you emailed me about this report in the Detroit News. I grew up in Detroit and my first job was as...

Deming (Past) and Toyota (Today) Recognize Employees Are Unique Individuals

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I'm always happy to hear current-day Toyota leaders (like Jamie Bonini) or recent  Toyota leaders (like Gary Convis) share perspectives on leadership. It's not that...

What Do You (or Your ______) Like or Dislike Most About...

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This article caught my eye at Becker's Hospital Review: We asked 13 physicians what they really think of their hospital Even though organizations do formal physician...

Interview with Mark DeLuzio on How to Turn Waste Into Wealth...

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Scroll down for how to subscribe, transcript, and more This episode is sponsored by StoreSMART. My guest for episode #255 is Mark DeLuzio, author of the...

What Happens to Leaders Who Don’t Listen?

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There's a lot of silly stuff that people post that appears on the LinkedIn main page when I log in, between narcissistic selfies and...

GM’s CEO Roger Smith Thought Toyota Had Magic, But This Was...

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Thanks to this post by Bruce Hamilton (aka "Toast Guy" or "Old Lean Dude"), I was reminded of the old General Motors effort, spearheaded...

From 1994, But Relevant Today: “Why TQM Fails” & Parallels to...

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Some of you reading this might remember the Total Quality Management (TQM) movement of the late 1980s and 1990s. Many would look back and label it a “fad.” As I’ve said about Lean, it’s only a fad to those who are susceptible to fads. As I blogged about in 2006, management is often prone to...

I Want to Send Your Hospital or Health System CEO My...

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As the 3rd edition of my book Lean Hospitals is starting to ship, I'm having some great conversations with people about the "State of Lean...

My LinkedIn Post on Bad Toast & Bad Management

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Previously on LinkedIn, I've written about Kaizen in a wine bar and the need for restaurants to not blame employees for problems. Yesterday, I published my 50th post for their Influencers program: This Restaurant Server Sadly Explains a Widespread Management Problem...

Podcast #251 – Jim Huntzinger & Russ Scaffede on Lean Leadership

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Episode #251 is a bit different in that it's audio shared by the good folks at Lean Frontiers. They recently hosted a webinar where...

J.C. Penney’s CEO on Listening to Front-Line Employees

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After the previous CEO of JC Penney, Ron Johnson, was fired (see my post "Lack of PDSA made JCP CEO SOL?"), it seems that...