Tag: Leadership
Operational Excellence Mixtape: March 1, 2019
Healthcare - Creating Value for Patients
Ontario is betting big on an untested hypothesis of reorganizing and consolidating healthcare operations and budgets predicting it will result...
When “Red Beads” Lead to What Looks Like Workplace Discrimination
Quite often, I used the famed "Red Bead Game" (a.k.a. the "Red Bead Experiment") that was made famous by W. Edwards Deming.
Here are my...
Webinar Preview (and Recording): Pursuing Zero Harm as a Driver of...
I'm very happy that my friend and long-time colleague Meghan Scanlon, a Principal with the firm Value Capture, presented a webinar that KaiNexus and...
Operational Excellence Mixtape: February 15, 2019
Healthcare - Creating Value for Patients
Daily safety huddles are simple, inexpensive, and effective methods to raise and escalate patient safety risks. Start your safety...
Operational Excellence Mixtape: February 1, 2019
Healthcare - Creating Value for Patients
Why do we have to wake up patients to take vital signs every 4 hours if they are stable? ...
Podcast #329 – Mike Eisenberg, The Film “To Err is Human”...
Joining me today for Episode #329 of the podcast is Mike Eisenberg, the director, editor, and producer of the film "To Err is Human," a...
Operational Excellence Mixtape: January 18, 2019
Healthcare - Creating Value for Patients
Too often, patient involvement in design and research is tokenist or "tick-box", and requires burdensome processes for participation. To truly design...
“We Have Gotten Too Far From our People and the Core...
Mark's Note: Today's post is written by Ken Segel, the managing director of Value Capture, LLC. This is the first of what I hope...
Podcast #328 – Bette Gardner and Jeff Heil, Friday Night at...
My guests for Episode #328 are Bette Gardner and Jeff Heil, of the company Breakthrough Learning. Bette is the creator of a fantastic simulation...
Remembering Herb Kelleher: The Power of Authentically Engaging Employees
Last week, Herb Kelleher passed away. He was the legendary founder, CEO, and Chairman of Southwest Airlines.
Southwest posted a nice tribute photo of him...
Operational Excellence Mixtape: Best of 2018
Hi All - here's a collection of the most read Mixtape links from 2018. I compiled the links with the greatest number of viewers and...
Operational Excellence Mixtape: December 21, 2018
Mark's Note: I've known Ryan McCormack for many years now, thanks to his previous work in Lean healthcare and his attendance at Lean Healthcare...