Tag: Leadership
Operational Excellence Mixtape: October 11, 2019
Healthcare - Creating Value for Patients
Transformation and quality improvement is rarely sustained without changing management behaviours and management systems. John Toussaint writes about the challenges...
A Podcast Preview of Paul Wainwright’s Webinar on “Positive Deviance”
On October 15th, I hosted the latest in our KaiNexus Continuous Improvement Webinar series.
I'm really happy that the presenter was Paul Wainright, as...
Jess Orr on What She Learned by Leaving Toyota
Last week was our fifth annual KaiNexus User Conference (or "KaiNexicon" as we now call it).
One of our keynote speakers was Jess Orr, a...
Operational Excellence Mixtape: September 27, 2019
Healthcare - Creating Value for Patients
Globally, at least 5 patients die every minute due to unsafe care. For Patient Safety Week, the World Health Organization...
Podcast #349 — John Dyer, “The Facade of Excellence”
My guest for episode #349 is John Dyer, president of his consulting firm, John Dyer & Associates, Inc., and author of the new book, The...
The “Smart Loves Problems” TV Ad — But What Does Fear...
This ad caught my attention while watching a little bit of Monday Night Football this week.
It's an IBM ad titled "Smart Loves Problems."
The ad's...
Podcast #348 — Cinnamon Dixon, Tiered Huddles at Cleveland Clinic
Our guest today for Episode 348 is Cinnamon Dixon, Director Of Continuous Improvement at Cleveland Clinic. I interviewed her for the KaiNexus Continuous Improvement...
Operational Excellence Mixtape: September 13, 2019
Healthcare - Creating Value for Patients
Canadian healthcare policy limits true innovation by clinging to outdated thinking developed in times of much slower change and...
Podcast #347 — Brad Parsons, Hospital CEO & Co-Author of “Creating...
Our guest today for Episode 347 is Brad Parsons, the CEO of NEA Baptist, in Jonesboro, Arkansas. NEA Baptist is a 228-bed hospital and...
What This Hospital President Said About Lean, Respecting Staff, and Just...
This article made me smile the other day -- especially the comments about Lean, front-line staff, and systems:
Q & A with Art Gianelli, president...
General Jim Mattis on Leadership, Mistakes, and Defining Problems
General Jim Mattis has been making the rounds to talk about his new book that is out today: Call Sign Chaos: Learning to Lead.
"Learning...
Operational Excellence Mixtape: August 30, 2019
Healthcare - Creating Value for Patients
The last place I want to receive care is the hospital. There are innumerable advantages to being treated in...