Tag: Leadership

Operational Excellence Mixtape: October 11, 2019

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Healthcare - Creating Value for Patients Transformation and quality improvement is rarely sustained without changing management behaviours and management systems. John Toussaint writes about the challenges...

A Podcast Preview of Paul Wainwright’s Webinar on “Positive Deviance”

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On October 15th, I hosted the latest in our KaiNexus Continuous Improvement Webinar series. I'm really happy that the presenter was Paul Wainright, as...

Jess Orr on What She Learned by Leaving Toyota

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Last week was our fifth annual KaiNexus User Conference (or "KaiNexicon" as we now call it). One of our keynote speakers was Jess Orr, a...

Operational Excellence Mixtape: September 27, 2019

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Healthcare - Creating Value for Patients Globally, at least 5 patients die every minute due to unsafe care.  For Patient Safety Week, the World Health Organization...

Podcast #349 — John Dyer, “The Facade of Excellence”

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My guest for episode #349 is John Dyer, president of his consulting firm, John Dyer & Associates, Inc., and author of the new book, The...

The “Smart Loves Problems” TV Ad — But What Does Fear...

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This ad caught my attention while watching a little bit of Monday Night Football this week. It's an IBM ad titled "Smart Loves Problems." The ad's...

Podcast #348 — Cinnamon Dixon, Tiered Huddles at Cleveland Clinic

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Our guest today for Episode 348 is Cinnamon Dixon, Director Of Continuous Improvement at Cleveland Clinic. I interviewed her for the KaiNexus Continuous Improvement...

Operational Excellence Mixtape: September 13, 2019

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Healthcare - Creating Value for Patients Canadian healthcare policy limits true innovation by clinging to outdated thinking developed in times of much slower change and...

Podcast #347 — Brad Parsons, Hospital CEO & Co-Author of “Creating...

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Our guest today for Episode 347 is Brad Parsons, the CEO of NEA Baptist, in Jonesboro, Arkansas. NEA Baptist is a 228-bed hospital and...

What This Hospital President Said About Lean, Respecting Staff, and Just...

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This article made me smile the other day -- especially the comments about Lean, front-line staff, and systems: Q & A with Art Gianelli, president...

General Jim Mattis on Leadership, Mistakes, and Defining Problems

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General Jim Mattis has been making the rounds to talk about his new book that is out today: Call Sign Chaos: Learning to Lead. "Learning...

Operational Excellence Mixtape: August 30, 2019

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Healthcare - Creating Value for Patients The last place I want to receive care is the hospital.  There are innumerable advantages to being treated in...
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