Tag: Leadership

Is Your Hospital Punishing or Encouraging People’s Necessary Creativity During the...

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This blog post is a collaboration with a Lean healthcare consulting friend of mine, who heard another unfortunate story from his sister, an emergency...

Leaders Need to Lead By Example, Especially in a Crisis

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I believe that leaders need to lead by example. This was true in my "Lean manufacturing" days when a good plant manager would make...

Webinar Preview: Steve Kane on Coaching Strategies for Leaders

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Today, I'm sharing a preview (in podcast and transcript form) of a webinar that Steve Kane, from Gemba Academy, will presenting on April 8th...

Operational Excellence Mixtape: March 13, 2020

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Healthcare - Creating Value for Patients Running controlled experiments for evaluating interventions in healthcare is usually infeasible - the presentation of patients can be random...

Operational Excellence Mixtape: February 28, 2020

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Healthcare - Creating Value for Patients Developing a culture of patient safety requires the ability to raise risks without fear of reprisal.  This post from leanblog.org...

What Didn’t Happen After This Preventable (and Potentially-Fatal) Medication Error

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Here is a story that was sent to me by a blog reader, who needs to remain anonymous. I know the blog reader fairly...

Operational Excellence Mixtape: February 14, 2020

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Healthcare - Creating Value for Patients "We have a good people in a bad system".  Here's an excellent interview with Dr. Marty Makary, author of "The...

My Blog Post for Catalysis on Going “Beyond Emojis” with Process...

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Thanks to Sara Thompson and Catalysis Inc. for asking me to write a blog post for them. If we can go "Beyond Heroes" (a...

Podcast #357 — Dr. Michael Conroy on Lean as a Chief...

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Joining me today for episode #357 is Michael Conroy, M.D., the Chief Medical Officer of Sutter Medical Group in northern California. Mike was previously the...

Can Questions About Patient Safety Feel Psychologically Unsafe?

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I think that working to reduce patient harm (to improve patient safety) is one of the most important (and most noble) applications of Lean. Daily...

The Path to Patient Safety in Japan (or Elsewhere): Reporting Problems,...

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tl;dr summary: The blog post discusses the importance of reporting and solving problems for patient safety in Japan. It highlights stories from two hospitals...

When Doctors and Nurses are Afraid to Speak Up About ...

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The theme for the next couple of days on the blog is patient safety and the idea of "psychological safety" for employees or physicians...
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