Tag: Kaizen

Kaizen: Daily Improvement, Learning, and Leadership in Practice

Kaizen is often misunderstood as small ideas or isolated improvement events. In practice, Kaizen is a daily, people-centered approach to learning and improving work—supported by leadership, good systems, and psychological safety. This archive brings together blog posts, podcasts, and real-world examples of Kaizen in action, across healthcare and other industries, with a consistent focus on leadership behaviors, respect for people, and learning from problems rather than hiding them.

A Simple Toyota Root Cause Problem-Solving Example — From USA Today

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A USA Today article offered a small but telling example of how Toyota applies root cause problem solving and kaizen in everyday work. Even...

An Inadvertent Lean Role Model?

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FOXNews.com - Mystery Celebrity LinkYou'll have to click on the above link to see who said the following (the link is from Fox News...

Jeff Bezos at the Amazon Gemba

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Curious at Amazon, but Not Idle - Bits Blog - NYTimes.com This piece about Amazon's CEO Jeff Bezos made me think about visiting the "Gemba"...

Best Buy Gets It

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by Dan MarkovitzBest Buy is generally not talked about as an exemplar of lean. (It's best known for its Results Only Work Environment; read...

Open Letter to Todd English, Restaurateur

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Dear Todd: My wife and I are both big fans of your The Olives Table cookbook, your television shows, and your Olives restaurant in Las...

What Sets Toyota Apart?

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TL;DR: Toyota stands apart because every employee is empowered to improve their work every day. That combination of respect for people, daily improvement, and...

WWII Propaganda Posters for Employee Ideas

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Browse Posters - George Marshall Foundation I love old WWII Posters, particularly the production posters aimed at helping the war effort. As much as Dr....

Experience vs. Outside Views (or Experience + Outside)

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I'm getting some really interesting and constructive comments in my reader survey. Keep it coming. I'll reflect, summarize, and respond to it here on...

Healthcare Kaizen Events Survey, Part 3

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Here is part 3 of the results from my online survey about Kaizen Events in healthcare. You can find Part 1 and Part 2...

Healthcare Kaizen Events Survey, Part 2

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Following up on Part 1 of the survey results, we'll now explore some of the results and lessons learned from event-driven Lean activities in...

Healthcare Kaizen Events Survey Results, Part 1

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Last month, I conducted a non-scientific online survey about the use of event-style Kaizen methodologies in healthcare. There were 41 responses, gathered from...

Lean in the Bolton NHS Trust, England

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Making lean thinking work in the NHS Here's an article about a British hospital. I've seen the CEO, David Fillingham, speak about Lean and it...
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