Tag: Kaizen

Following up on Part 1 of the survey results, we'll now explore some of the results and lessons learned from event-driven Lean activities in...

Last month, I conducted a non-scientific online survey about the use of event-style Kaizen methodologies in healthcare. There were 41 responses, gathered from...

Making lean thinking work in the NHS Here's an article about a British hospital. I've seen the CEO, David Fillingham, speak about Lean and it...

Last year, I conducted a survey in advance of my book, Lean Hospitals. I've been a bit lax about sharing some of the results...

Making the Most Of Customer Complaints - WSJ.com: Here's a good article from the WSJ about customer focus and quality improvement: "All too often, companies have...

I'm giving a talk this morning at the "Lab Quality Confab," an event for hospital laboratory leaders. The title of my presentation is "Engaging...

Thanks to Charlie P. for sharing this gem from the now out of print book: 40 Years, 20 Million Ideas: The Toyota Suggestion System ...

Congratulations. You've mapped out the future state. Now what? | TimeBack ManagementHere's a post, linked above, from a good friend of the Lean Blog,...

By Jamie Flinchbaugh, co-author, The Hitchhiker's Guide to LeanWe all struggle with taking continuous improvement from a department or process level to an enterprise...

By Jason Turgeon:This is a Lean-meets-EPA powerpoint. Download the original here. Click the little window emblem in the upper-right corner of the embedded image...

Sir Terry Leahy: The 'Robert Mugabe of retail' bites back - People, News - The Independent First off, that's a pretty nasty nickname, being called...

Everybody Everyday: Managing for Daily Improvement The link above is an online video presentation by Jamie Flinchbaugh, courtesy of IndustryWeek (click here to subscribe to...