Tag: Kaizen

In June, I moderated a panel discussion webinar (as part of the KaiNexus series) on the theme of virtual improvement. You can view the...

It's a big webinar week for me, as I presented two (here and here) and I moderated a new webinar in the KaiNexus series. I...

Thanks as always to Ryan McCormick for this... Healthcare - Creating Value for Patients Customer Experience practices are being more widely adopted in healthcare.  Patient satisfaction surveys...

Joining me for Episode #370 is Edward Blackman, the founder and managing partner of Kelda Consulting. He has previously had Lean and process improvement-focused...

I was cleaning out my hard drive (I hesitate to call that "5S-ing")... moving some files to an external disk and deleting others. I stumbled...

In this post, I'd like to share two posts from the KaiNexus Blog. Walking More Safely I wrote this post for KaiNexus based on my...

For years, I've scheduled many phone calls and web meetings. That's only increased during this current Covid-19 era. Sooooo many Zoom meetings. I do...

I wrote a blog post for KaiNexus that's the first in a series that we're going to run about "Opportunities for Improvement" in everyday...

This blog post is a collaboration with a Lean healthcare consulting friend of mine, who heard another unfortunate story from his sister, an emergency...

There's a very well known cartoon that you might have seen where a caveman offers round wheels to other cavemen who are pulling a...

My guest for episode #356 of the podcast is Amy C. Edmondson, PhD, the Novartis Professor of Leadership and Management at the Harvard Business...

Healthcare - Creating Value for Patients Sometimes you just need to get a team together and improve.  Here's a good example of use of A3 thinking to...