Tag: Kaizen

American hospitals are concerned (understatement!) about their future revenues as healthcare reform gets implemented. I heard one senior executive tell his staff, "We are...

It's always great to see stories in the major media outlets about engaging front-line staff in improvement ideas. Recently, we had a piece in...

I loved the book  Moneyball by Michael Lewis, but I haven't seen the movie yet (I hear it's good). To me, it was a story...

As I've talked to and worked with hospitals and their leaders about Kaizen, or continuous improvement, the concepts, mindsets, and methods make sense to...

I volunteered to give a presentation last Friday for the North Texas Society for Healthcare Risk Management, where  I was able to debut some...

It's a project that my co-author, Joe Swartz, and I have been working on all year... the manuscript is finally complete and sent (as...

As I did on Wednesday, I'm posting a quote that we collected for our upcoming book "Healthcare Kaizen," but this time it's a quote...

Update: I edited the post title to add "Or Does He?" See the CEO's comment below, suggesting that the TV report gave the wrong...

As I'm working hard this week to finish, with my co-author Joe Swartz, the manuscript for our upcoming book "Healthcare Kaizen," I'm not taking...

We've created and released our first in our series of short, simple Kaizen education videos from KaiNexus, a startup where I am the Chief Improvement Officer. We...

I've been trying to identify the source of this quote or maxim for my upcoming book Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous...

I've recently had an email exchange with a retiree who is volunteering in a non-profit hospice care facility. I'm sharing this thoughts with his...