Tag: Kaizen
The Need for Pilots (Not the flying kind) at the TSA?
My dad was flying back from Seattle last week and he noticed this at the TSA "gemba" in the airport, as he reported in...
Oregon Hospitals Using the “Transforming Care at the Bedside” Program
Here is an article from HealthLeaders Media about the Transforming Care at the Bedside program: "Rural Oregon Hospitals Implement Frontline Caregiver Program." TCAB is...
KaiNexus Education Video #2 – Focus on Processes, not People
Charity Auction Update - the total raised in the round 1 auctions = $951.37 (plus $40 in Amazon affiliate fees from people buying items...
Cost Containment is not the Primary Focus of Lean – But...
American hospitals are concerned (understatement!) about their future revenues as healthcare reform gets implemented. I heard one senior executive tell his staff, "We are...
Yes, We Need Staff Ideas – But, How to Manage Those...
It's always great to see stories in the major media outlets about engaging front-line staff in improvement ideas. Recently, we had a piece in...
‘Moneyball’ Lessons – Listen to Your Front-Line Staff
I loved the book Moneyball by Michael Lewis, but I haven't seen the movie yet (I hear it's good). To me, it was a story...
“Lack of Time” for Kaizen is a Problem Statement, Not an...
As I've talked to and worked with hospitals and their leaders about Kaizen, or continuous improvement, the concepts, mindsets, and methods make sense to...
One-Question Poll on Healthcare Employee Idea & Suggestion Programs
I volunteered to give a presentation last Friday for the North Texas Society for Healthcare Risk Management, where I was able to debut some...
“Healthcare Kaizen” Book Update – The Manuscript is Submitted!
It's a project that my co-author, Joe Swartz, and I have been working on all year... the manuscript is finally complete and sent (as...
A Kaizen Quote from Seth Godin
As I did on Wednesday, I'm posting a quote that we collected for our upcoming book "Healthcare Kaizen," but this time it's a quote...
Why Does this Hospital CEO Have to Go Undercover? Or Does...
Update: I edited the post title to add "Or Does He?" See the CEO's comment below, suggesting that the TV report gave the wrong...
A Kaizen Quote from Taiichi Ohno
As I'm working hard this week to finish, with my co-author Joe Swartz, the manuscript for our upcoming book "Healthcare Kaizen," I'm not taking...
