Tag: Kaizen

Last week, I found and read an article, "Whatever happened to the company suggestion box?," that makes some really great points about the problems...

Last week, my dad pointed out this grammar quiz on the Wall Street Journal website (as part of the article "This Embarrasses You and...

I went through our new book  Healthcare Kaizen to categorize the different improvement examples in the book... We have, by my count, 124 examples from...

I've been busy over the past year working with the startup KaiNexus. Our technology is now being used (or in the process of going...

I've done a number of radio interviews recently to talk about our soon-to-be-released book Healthcare Kaizen. I haven't posted them all here, but check...

What a great time on Thursday with Masaaki Imai! We were hosted by a non-profit organization, SightLife, that has used Lean to improve the...

Today is an exciting day for me, as I'll get to meet a famed Kaizen guru  - Masaaki Imai. We are in Seattle for...

Following up on my notes from Day 1, here are some notes and key points from Day 2 of the Lean Healthcare Transformation Summit....

Here are some notes and key points from Day 1 of the Lean Healthcare Transformation Summit. There are over 500 people here from North...

Virginia Mason Medical Center, a world-renowned leader in the application of Lean principles in healthcare, has a new blog: Virginia Mason Blog. They name...

After the date had been previously pushed back to July 27, due to some delays on the publisher's side, I''m happy to announce that...

As a very frequent flyer on American Airlines, I've learned not to expect much from the company and its employees in terms of customer...