Tag: Kaizen

Free Webinar August 21 – From Suggestion Boxes to Kaizen

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Free Webinar on Tuesday, August 21, 2 pm ET I will be giving a free webinar titled: Healthcare Kaizen: The Suggestion Box is Dead If you can't...

Dr. Berwick’s 1989 Advice on Making Kaizen Happen in Healthcare

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Last week, I blogged about the 1989 New England Journal of Medicine article by Dr. Donald M. Berwick, "Continuous Improvement as an Ideal in...

For the Want of a Screwdriver…

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This isn't a story about my frustration with a State of Texas office... it's mainly a story about a failed "kaizen"-style improvement attempt that...

Join Me at the Northeast Shingo Prize Conference, Sept 25-26

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I hope you'll join me and a lot of Lean friends at the 2012 Northeast Shingo Prize Conference, to be held in Worcester, MA...

New @KaiNexus “Explainer Video” – With 3 Use Cases

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In the "Lean Startup" parlance, our startup KaiNexus is not going into an existing market - we are working to develop a new market...

Podcast #153 – Psychologist Robert Maurer, PhD, One Small Step Can...

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Joining me for Podcast #153 is Robert Maurer, PhD,  Director of Behavioral Sciences for the Family Practice Residency Program at Santa Monica-UCLA Medical Center...

Weekend Fun: How “Toast Kaizen” Should Have Ended

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I've probably seen the "Current Condition" portion of the fantastic "Toast Kaizen" DVD  (from GBMP) more than a hundred times over the past seven...

“Quality Digest Live” Video Archive & Follow Up Post on Standardized...

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Thanks to the guys at Quality Digest... I was on their weekly video show "Quality Digest Live" last week, talking about "Healthcare Kaizen." You...

KaiNexus Gives People a Voice

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I was recently at a conference and the microphone struck me... it looks an awful lot like our KaiNexus logo (or I see our...

“Why Charter Schools Work” – Questions of Autonomy, Responsibility, Standardized Work...

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My mom is a retired public school elementary teacher, so I've heard plenty of stories about bad management decisions within a school system and...

Dr. Gary Kaplan, CEO of Virginia Mason, on Healthcare Morale

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It might only be free (brief registration required) for a limited time, but there's a great video of Dr. Kaplan (with his slides) talking...

Jerks Can Be Creativity Killers, Alright

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Saw this in the most recent Fast Company:   Is Your Manager A Creativity Killer? If the manager is something like a case study from...
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