Tag: Kaizen

Yesterday was an outstanding day at the Northeast Shingo Prize Conference in Worcester, Massachusetts - my first time attending and speaking at this event....

The list of stuff I've read and wanted to blog about has grown... that inventory becomes this post. Here are links to some varied...

As I worked on co-authoring  Healthcare Kaizen, I dove deeper into my study of "kaizen" practices and mindsets, revisiting many core books on kaizen...

Organizations that are most successful with Kaizen and continuous improvement don't have fancier boards or better software -- they have leaders who are more...

Last weekend was the start of the college football season (Go 'Cats!) and tonight is the "kickoff" of the NFL season, which (of course)...

I didn't have a post yesterday because it was the Labor Day holiday here in the U.S. While I'm not a "worker," in the...

This announcement caught my eye recently: "New site lets you tell your boss anything, anonymously." A startup's website allows you to send anonymous ideas or...

If your organization blocks access to YouTube... shame on them. The videos I'm sharing here are two reasons you should insist they open access...

Thanks to Karen Martin for hosting yesterday's webinar that I gave based on my book (with Joe Swartz)  Healthcare Kaizen. The title was somewhat...

Free Webinar on Tuesday, August 21, 2 pm ET I will be giving a free webinar titled: Healthcare Kaizen: The Suggestion Box is Dead If you can't...

Last week, I blogged about the 1989 New England Journal of Medicine article by Dr. Donald M. Berwick, "Continuous Improvement as an Ideal in...

This isn't a story about my frustration with a State of Texas office... it's mainly a story about a failed "kaizen"-style improvement attempt that...