Tag: Kaizen

As he mentioned on his blog, John Toussaint has co-authored a piece that was published in the Mayo Clinic Proceedings: "The Promise of Lean in...

Thanks to ASQ for posting an audio interview they did with me last month about my book (with Joe Swartz),  Healthcare Kaizen: Engaging Front-Line...

I saw this great image in a Honda TV ad during the BCS National Championship game last night. It's a very Kaizen expression... that things...

No, this is not a program of Kaizen, or continuous  improvement, for babies. Babies naturally grow, try new things, and gain new capabilities. But,...

As we enter the new year, it's a great time to reflect back on 2012 - what worked and what didn't work... what do...

On Friday, I had a great opportunity to teach a class of healthcare professionals at the  Master of Business Operational Excellence (MBOE) program at...

Note: Not sure why my blog plugin thinks the links are bad (crossed out), but they work if you click on them: Back in June,...

Here's a nice little video about the Toyota San Antonio plant.... start it at 1:20 and you hear a guy say: "... the belief system...

Reflecting more on my recent Japan tour (see previous posts) one word came up in my notes: artifacts. One dictionary definition of that term is...

Here is a nice story that's been in my blog's "to write about" inventory since late October: "Participation in Lean events has renewed my...

Here is video #8 in our series of  short, simple Kaizen education videos from KaiNexus, a software startup where I am on the management team (see...

Here's a great clip from Thursday's episode of The Office. One of the new employees shows how he enters customer complaints into the computer...