Tag: Kaizen

“Healthcare Kaizen” Videos from Franciscan St. Francis

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In the videos, you’ll see staff and leaders talk bout “Kaizen” or continuous improvement. It’s powerful to see the impact that a “culture of continuous improvement” has on people and their lives.

Lean Would Be a Solution for What These Nurses Complain About

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In my time working with hospitals, I've always been very sympathetic to front-line nurses (and other staff). They are far too often overburdened and...

How to Get Buy In for Improvement

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https://www.youtube.com/watch?v=NRTvKRUN5X0 Presented by Mark Graban and Dr. Greg Jacobson on February 16, 2016 In this webinar, you will learn: Reasons why people don't "buy in" to...

Some of My Recent KaiNexus Blog Posts: Toyota vs. Google, Kaizen,...

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In addition to my blogging here, I write occasionally for our blog over at KaiNexus.com, where we have multiple contributors. I also do monthly webinars and the...

Toyota’s Japan Shutdown & Lessons for Hospitals (and Others)

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I wrote a new piece for LinkedIn that I hope would be of interest to you even if you’re in healthcare. Why? It’s a story about what an organization does when you don’t have enough (or any) direct work for your front-line staff to do. Toyota would continue paying employees and would put them to...

HBR Article on Avoiding the Futility of Suggestion Systems

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Burris has a new article on the Harvard Business Review website: “Employee Suggestion Schemes Don’t Have to Be Exercises in Futility” In my own work and travels, it’s hard to find anybody who has good things to say about suggestion boxes...

Never Tell a Person What to Do… So, Here’s What You...

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At KaiNexus, we love our customers and we're constantly impressed by what they're saying and, more importantly,what they're doing and accomplishing. We recently published a...

Cleveland Clinic Improvement Model, Part 1: Alignment & Visual Management

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Back in November, I had a chance to meet Nate Hurle, from Cleveland Clinic, as he was giving a presentation about their work with...

“Practicing Lean” Excerpt from a New Chapter – Bob Rush from...

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Chapter 8 is written by Bob Rush, who currently works as a Lean Manufacturing Group Leader at Tesla Motors. Tesla, of course, is in the building that was the former NUMMI factory...

Debunking Criticisms of Lean and Taylorism in Healthcare: A Response to...

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In the article posted today, Pamela Hartzband, M.D., and Jerome Groopman, M.D. (the later the author of the popular book How Doctors Think), rant about all sorts of things… some of which have nothing to do with Lean...

Wise Words from Mark Twain on Continuous Improvement and Perfection

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A hat tip goes to Brian Buck for sharing this quote via email recently. Samuel Clemens, aka Mark Twain, was a pithy and wise man. I didn't remember this quote, but it is attributed to him. It's very appropriate for the type of work we do...

Recording: Free Webinar with Jon Miller on “Practical Problem Solving”

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On Tuesday, I hosted, via KaiNexus, a webinar with Jon Miller on the important topic of "Practical Problem Solving," a structured 8-step method for...
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