Tag: Kaizen
If Your Hospital Wants to “Implement Lean,” You Need to Learn...
I've written before about the subject of hospitals "flexing" nurses and employees. I've criticized flexing (or the practice of sending employees home early because patient census is low) and I've pointed out that it's not keeping with "Lean" principles to "save money" by sending people home early.
J.C. Penney’s CEO on Listening to Front-Line Employees
After the previous CEO of JC Penney, Ron Johnson, was fired (see my post "Lack of PDSA made JCP CEO SOL?"), it seems that...
Why It’s OK That This Suggestion Box Was Full of Cobwebs
As a guy who started his career in manufacturing before moving to healthcare in 2005, I don't get many opportunities to visit the "Gemba"...
11 Ways You Can Get Ideas to Flow From Staff
Mark's note: Today's guest post is by Duke Rohe of the Office of Performance Improvement at M.D. Anderson Cancer Center in Houston. I've met...
Gemba Academy Visits Franciscan St. Francis Health to Learn #Lean &...
Our friends at Gemba Academy produce some really nice online Lean education materials. It's a subscription service, but you can see some free videos on...
Updates: NICU Innovation, Labs, MLB Netting, VA Waiting (and Cheating)
I recently saw some updates and new details related to some topics I've covered here on the blog, so I'm combining them into this...
#KaizenLive: Asking, Not Telling… Not Just About Solutions, But About Problems
Wow, we had a great time at Franciscan St. Francis Health this week. We had the "Kaizen Live!" class and workshop Monday through Wednesday....
#KaizenLive: Building a Culture of Continuous Improvement Takes Time, Other Reflections
I want to express my gratitude to Joe Swartz and his colleagues at Franciscan St. Francis Health for hosting our "Kaizen Live!" event. Yesterday...
#KaizenLive – Our Optional Kaizen Intro Class & Lessons Learned
This week, Joe Swartz (pictured at left) and I are running a "Kaizen Live" workshop at his main hospital, Franciscan St. Francis Health.
Today and...
What Virginia Mason’s CEO Dr. Gary Kaplan Warns Against With Lean
Dr. Gary Kaplan is the CEO of Seattle's Virginia Mason Medical Center, considered one of the world leaders in the adoption of Lean healthcare...
Weekend Fun: Toast Kaizen or Coffee Kaizen?
I like to do some fun and lighthearted posts on the weekends... a blog segment I call "Weekend Fun" (not so creative, I realize).
An...
Lean: The Toyota Production System is Mainly About the Philosophy
There's a triangle diagram on the TSSC webpage that describes an "integrated system" that consists of: technical methods, managerial methods, philosophy.
All of this is "focused on people development," Jamie told me for the book.
The model starts with people and human development in the middle, as "people are the most valuable resource," says Bonini.
