Tag: Kaizen

How St. Mary’s Hospital (Ontario) Succeeds Through Staff Kaizen Ideas

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Back in 2014, I wrote about a CBC radio piece that featured, among other organizations, St. Mary's General Hospital in Ontario: You can check out...

Part 2: More From the Original 1984 NUMMI Team Member Handbook:...

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Here's Part 2 of a post about the original NUMMI Team Member Handbook from 1984 (see Part 1 here). This, and other documents that I'll...

Highlights from the Original 1984 NUMMI Team Member Handbook, Part 1

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I recently wrote about my exploration of the collected papers of the late Don Ephlin, a UAW senior leader and a professor of mine at...

Visiting the Gemba & Seeing a Growing Culture of Continuous Improvement...

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Recently, I wrote about an on-site event that I helped the Iowa Lean Consortium and Mary Greeley Medical Center (MGMC) organize... here is my first...

What We at KaiNexus (and Our Customers) Believe About People &...

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We've been having a great time at the KaiNexus User Conference. Check out key moments and tweets at the hashtag #KaiNexusUC16 on Twitter. To kick...

CUBS Win! Chicago Hospital Implements First Staff-Driven Improvement in 108 Years

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Snapping a historic 108-year drought, a small hospital, Chicago Community Use Bariatric Health Services (CUBS), implemented their first employee-driven improvement idea Wednesday night, breaking a long curse.

Practicing What We Preach at KaiNexus, Learning & Sharing

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This week is our 2nd annual KaiNexus User Conference, in Austin... with customers and those who are about to become customers joining us for...

Celebrating & Sharing Continuous Improvement at Mary Greeley Medical Center

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I really enjoyed spending the last two days at Mary Greeley Medical Center in Ames, Iowa the last two days. On Tuesday, there was event...

Toronto Cyclist Error Proofs With a “Pool Noodle” to Improve His...

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This article from the Toronto Star caught my eye the other day: Cyclist says his pool noodle makes Toronto streets safer for him There was a...

Coming Soon: A Fresh Look at Some Old GM & NUMMI...

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When I was a graduate student at the MIT Leaders for Global Operations program, one of our visiting professors was Don Ephlin, a former...

Real Productivity Improvement vs. Pressuring Workers; Easier vs. Suboptimizing

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When I was in England on vacation recently, I saw this column in the Financial Times: Listen to your employees and so increase their productivity And...

“Jiro Dreams of Sushi” & the Kaizen Mindset

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I watched the movie "Jiro Dreams of Sushi" for a second time. The film focuses mainly on Jiro Ono, a now 90-year old sushi chef in Tokyo who has received the rare and coveted Michelin 3-star rating for his restaurant. The film reminds me of Lean thinking, especially the drive for Kaizen, or continuous improvement.
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