Tag: Kaizen

This week is our 2nd annual KaiNexus User Conference, in Austin... with customers and those who are about to become customers joining us for...

I really enjoyed spending the last two days at Mary Greeley Medical Center in Ames, Iowa the last two days. On Tuesday, there was event...

This article from the Toronto Star caught my eye the other day: Cyclist says his pool noodle makes Toronto streets safer for him There was a...

When I was a graduate student at the MIT Leaders for Global Operations program, one of our visiting professors was Don Ephlin, a former...

When I was in England on vacation recently, I saw this column in the Financial Times: Listen to your employees and so increase their productivity And...

I watched the movie "Jiro Dreams of Sushi" for a second time. The film focuses mainly on Jiro Ono, a now 90-year old sushi chef in Tokyo who has received the rare and coveted Michelin 3-star rating for his restaurant. The film reminds me of Lean thinking, especially the drive for Kaizen, or continuous improvement.

I was fortunate to take a nearly two-week vacation recently, a trip that included a week in France. My wife and I had a chance...

Last year, I wrote a blog post about the intersection of two things I like a lot: Kaizen and whiskey: "Why Kaizen is an...

You might remember the hubbub (a kerfuffle?) over the NEJM opinion piece written by Dr. Jerome Groopman and Dr. Pamela Hartzband. See my first post...

As I occasionally do, I've written blog post for KaiNexus: For the Want of a System Better Than a Sticky Note, a Car Sale Was...

One thing I enjoy is the opportunity to basically be a “value adding” worker in a process. The work is pretty repetitive (but, again, it’s a very enjoyable environment) and it lets me think like an industrial engineer or a “Lean thinker” when I’m not talking with...

I've written a lot about suggestion boxes, and usually in the context of how they don't work well. Many aspects of traditional suggestion box systems sound great, but don't work in practice. What doesn't work: Boxes not being opened very often, being reviewed by a committee or executives...