Tag: Kaizen

Easier, Better, Faster, Cheaper… What’s Missing There?

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What if "easier" is less safe? Great question. It begs the question of why Safer isn't first in Shingo's list? Is it because safety is assumed to be such a fundamental pre-condition in the Toyota culture or the Lean approach? Safety is such a non-negotiable point that it doesn't need to be said?

Why and How This Pizza Restaurant Owner Engages People Through Kaizen

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A culture of continuous improvement is really powerful - in a pizza restaurant or any type of workplace. It engages Milennials and people from other generations too...

3 Recent Audience Questions on Kaizen & Continuous Improvement

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Here are three audience questions we didn't have time to address after a recent talk that I gave... questions about engaging people in improvement and about how to share and spread improvement ideas broadly.

Reader Question: A Lone Wolf in #Lean Facilitator’s Clothing

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Today's reader question comes from somebody who has been put in the position of what I call "the lone wolf" in a health system. This happens a lot. A health system hires or designates one person to be "the Lean change agent." It doesn't matter how amazing and/or experienced this individual is... I'd very skeptical about the organization's Lean journey.

Don’t Have Time for Meditation or Improvement? You Should Do What...

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If you don't have 20 minutes for meditation, you should.... do what? Does this classic Zen quote apply to Kaizen and continuous improvement?

Podcast #279: A Psychologist’s Use of Kaizen and What We Can...

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Back in 2012, I did a podcast interview (Episode 153) with a psychologist and family therapist, Robert Maurer, PhD. It's been almost five years since the discussion, but I'm often reminded of what I learned from his books and his advice about small change.

[Audio] Mark Graban Interviewed by Dr. Diane Hamilton

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I was interviewed for Dr. Diane Hamilton's internet radio show and podcast, called "Take the Lead." We talked about Lean Hospitals, Healthcare Kaizen, and more.

Reader Question: How Many People & How Much Time for Improvement?

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A Lean-thinking physician from Canada asks how many people an organization or department should have in a dedicated Lean or continuous improvement function. How much time is needed from staff and managers?

Free Webinar on Lean and Zen Today; How We Improve at...

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Today, Mark Graban and KaiNexus host Kevin Meyer in presenting a webinar about Lean and Zen. Also, we try to practice what we preach about Kaizen at KaiNexus, as we describe in a blog post and podcast episode.

What are the “Quick Wins?” Ask the People Doing the Work

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Last week, I received a few questions from somebody at a hospital system and I thought I'd address one of them here: "Can you suggest any "quick wins" to get staff engaged in a Lean culture?"

… But I Do Have Time for Fire Fighting

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This recent tweet of mine struck a nerve, apparently, based on the number of times it was liked and retweeted -- "Heard often: "We don't have time for improvement." Heard never: "We don't have time for fire fighting."

Dr. Deming on Why Improvement Stalls Out, Today’s Hospital Patient Safety...

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Can leaders get some improvement just by asking for it? Does improvement stall out if we don't have a method for doing so? What can "process behavior" charts show us in our work today?