KaiNexus is a platform designed to support continuous improvement—but tools alone never create culture. This archive brings together blog posts, reflections, and webinar conversations exploring how KaiNexus is used to reinforce leadership behaviors, psychological safety, daily improvement, and learning across healthcare, manufacturing, and knowledge work.
I share these reflections both as a practitioner and as a Senior Advisor to KaiNexus, focusing on what helps organizations build better systems—not solely on software features.
Reminder — As I blogged about before, I’m doing a webinar on Thursday, sponsored by Cardinal Health, on Lean and healthcare supply chains. Register here. Later today, I’m playing the role of host for a KaiNexus webinar that’s going to…
I’ve gotten to know to know Harry Kenworthy (pictured at left) over the past few years after meeting at a conference (the Northeast L.E.A.N. conference, I believe). The next Northeast L.E.A.N. Conference is October 4 and 5. It’s a great…
Joining me for Episode #261 is an old friend and trusted mentor, Jamie Flinchbaugh. Among other things, he’s the co-author of the book The Hitchhiker’s Guide to Lean. He writes for a number of publications, has his own blog, and was previously…
As I occasionally do, I’ve written blog post for KaiNexus: For the Want of a System Better Than a Sticky Note, a Car Sale Was Lost I hope you’ll enjoy the post… not just me complaining about a car dealer…
Presented by Mark Graban on July 27, 2016. In this webinar, you will learn: How organizations use Strategy Deployment (or Hoshin Planning) to create alignment and focus The iterative PDSA-based cycles of this management approach Four key hypotheses that senior…
My guest for episode #257 is somebody I’ve known for a while in the Lean healthcare community, Tania Lyon. She’s the Director of Organizational Performance Improvement at St. Clair Hospital in Pittsburgh. She has a PhD in sociology (like Jeff Liker,…
Hi, I’m back from a whirlwind week-long trip to China, where I taught classes on Lean healthcare in Beijing, Shanghai, and Chongqing. I had the chance to visit two very modern hospitals and I really appreciate the interest in healthcare…
Thanks to those of you who pre-ordered the 3rd edition of my book Lean Hospitals. Click below to read a free preview from the book, the start of the chapter on leading and engaging employees (arguably, it’s all about leadership). Improving the…
I’ve known Dr. Mark Jaben for a while now… we share not just a similar sounding name, but also a passion for healthcare improvement. You can hear my 2014 podcast with him about change and brain science. He’s recently written…
Hey everyone… I’m doing a few different webinars or webcasts in the next few weeks. But first, while I’m promoting stuff, Amazon has a GREAT deal on the pre-order of the 3rd edition of my book Lean Hospitals, which is supposed…
Last year, you might have heard my podcast episode with author Jacob Stoller, talking about his book The Lean CEO. Coming up on March 15, I’m happy to be hosting a KaiNexus webinar with him, where Stoller will be presenting about “The 3…
Tuesday, Dr. Greg Jacobson and I did a webinar together titled “How to Get Buy In for Improvement.” When we ask people, “What are your biggest barriers to improvement?” the answer we get most often is “lack of buy in.”…
