Tag: Healthcare

Why Does this Hospital CEO Have to Go Undercover? Or Does...

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Update: I edited the post title to add "Or Does He?" See the CEO's comment below, suggesting that the TV report gave the wrong...

Articles about Industrial Engineers Impacting Healthcare

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The long history of Industrial Engineers helping in healthcare goes back 100 years to one of the "fathers of Industrial Engineering," Frank Gilbreth --...

Band-Aiding the Process – Literally

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Unfortunately, healthcare professionals often aren't given the tools they need to do their jobs properly. People are forced into workarounds and corner cutting, or...

How Often Do You Hear “How Can I Help You?” From...

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I was going through some old notes I've taken when visiting different hospitals and I came up with this quote from a healthcare professional: "I've...

Lean Healthcare “Success” Without Benefits? What?

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I saw the following in a submission for a session at the 2012 Society for Health Systems conference, where I'm the Lean track chair. One...

Dramatically Reducing Infections & Errors – Why Not Your Hospital?

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When I recently interviewed Paul O'Neill and Dr. Richard Shannon about the amazing improvements in patient safety that had been made in the Pittsburgh...

Waste & Respect for People in Hospice or a Dell Factory

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I've recently had an email exchange with a retiree who is volunteering in a non-profit hospice care facility. I'm sharing this thoughts with his...

My Article in “Hospital & Health Networks” on Waste in Healthcare

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After last week's piece on "putting the continuous back into continuous improvement," I had another article published this past week. This new article was published...

Podcast #127 – Dr. Richard Shannon, on Lean, Quality & Patient...

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Podcast #127 is a very special conversation with a leader and a hero of mine in the world of patient safety, Richard P. Shannon,...

Recording of my “Quality Digest Live” Appearance – Lean in Healthcare

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In my segment, we talk about Lean in healthcare, including my recent article on Healthcare Kaizen, quality and patient safety improvement, unique challenges in healthcare, and more.

The Global Spread of “Lean Hospitals”

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I'm in beautiful Traverse City, Michigan for a few days for the Michigan Lean Consortium annual conference. It's my home state, so it's great...

Quality Digest Column w @KaiNexus: Reclaiming the word “Kaizen”

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Thanks to Quality Digest for publishing an article I co-authored with Gregory Jacobson, MD, a co-founder and the CEO of KaiNexus, a software startup...