Tag: Healthcare

Hat tip to Dan Markovitz for pointing out this excellent post on John Toussaint's blog: "The Key Leadership Behaviors in a Lean Organization?" The...

I don't often go back to write about GM, the first company I worked for out of college. Thanks to my dad who sent...

As people first learn about Lean, they often ask questions like "what tools or methods should we use first?" These tools include things like...

It's important not to confuse a proper Lean "gemba walk" with the idea of "management by walking around" (MBWA).  What did the late, great...

Lately, there have been many stories in the news about supermarkets ripping out self-service checkout scanner, stories like this: "Supermarkets start bagging self-serve checkouts."...

As I'm reading the new book by Eric Ries, The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses, I'm...

I volunteered to give a presentation last Friday for the North Texas Society for Healthcare Risk Management, where  I was able to debut some...

Some people might find this graphic inflammatory, if they are feeling defensive about the state of healthcare and if they feel like they are...

I've been reading the book Obliquity: Why Our Goals Are Best Achieved Indirectly  and, while it's really interesting, I tend to agree with some...

It's a project that my co-author, Joe Swartz, and I have been working on all year... the manuscript is finally complete and sent (as...

This is the first Lean article or case study I recall seeing about a German hospital: "JACR: Lean Six Sigma increases MRI productivity." The...

It's been nice to see the "lean design" approach taking hold in healthcare over the past few years. I think the first book on...