Tag: Healthcare
ThedaCare’s “Business Performance System” – and a 10% Target
One of the most powerful thoughts in the book On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry (by John Toussaint...
A Nice Kaizen Example from the PACU
"Kaizen" is a Japanese word that means "change for the better" in the context of ongoing "continuous improvement." The so-called "kaizen event," a weeklong...
Suggestion Boxes are Disliked & Ineffective Around the World
I love employee ideas and continuous improvement, but I really dislike suggestion boxes. As I've said, they are well intended, but the whole suggestion...
Kaizen Videos from a Franciscan “Kaizeneer”
My Healthcare Kaizen co-author Joe Swartz works in Indianapolis in the Franciscan St. Francis Health System. They use the term "kaizeneer" to describe those...
Lean in Your Life – Preventing Health Problems with Technology
Continuing this first week of the year's theme of using Lean principles to improve our lives, I'm going to write about two pieces of...
Blame the Stanford Kicker! Blame the Kicker?
At first I thought this post was stretching this week's blog theme of applying Lean principles in everyday life, but I think it actually...
Interview About ‘The Sergeant Thomas Joseph Sullivan Center’ – Daniel Sullivan...
Listen:
Episode #134 is a different topic than usual. Instead of strictly talking Lean, today's discussion is about broader issues of healthcare quality and the...
Missing the Inventory Target at Target & Lessons Learned
Over the weekend, I went to a local Texas Target store to buy a Christmas-themed gift card. I checked a few registers and all...
A Good Lean Healthcare Journal Article with a Puzzling Title
Thanks to the readers who sent this article my way and thanks to the authors for mentioning and citing my book, Lean Hospitals. The...
One Problem with Healthcare Data
This article caught my eye recently: "Canada leads in surgical mishaps." By "leads," the article means they have a high number of mishaps (which...
Webinar Recording from a University of Michigan Health System Lean Leader
Yesterday, the MIT SDM program hosted a webinar by Dr. Jack Billi from University of Michigan. I had the good fortune to meet Dr....
Podcast #132 – Prof. Bob Emiliani, Looking Back at Virginia Mason...
A returning guest for episode #132, we are joined by author and professor Bob Emiliani. Today, we are chatting about some videos he recently...
