Tag: Healthcare

ASQ Influential Voices: Young People and the Future of Engineering and...

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I'm happy to be participating in the ASQ "Influential Voices" blog series here in 2012. ASQ President Paul Borawski (listen to my podcast with...

10 Tips from a Hospital CEO – from the #SHS2012 Conference

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Sunday's keynote presenter at the 2012 Society for Health Systems conference was Dr. Stephen Markovich, the CEO of Riverside Methodist Hospital, a 1000+ bed...

Hello from the SHS Conference & a Question for the Readers

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Hello from Las Vegas, where Monday is Day 2 of the outstanding Society for Health Systems annual conference. I presented Sunday about Healthcare Kaizen...

What People Think a Lean Healthcare Consultant Does

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Some of you might be familiar with the internet meme, spreading on Facebook especially, about "what people think of my profession" (as described in...

WSJ: How to Be a Better Boss? Spend Time on the...

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Last Thursday's Journal had a story titled "How to Be a Better Boss? Spend Time on the Front Lines." The article talks about senior...

Marketing Flyer for Upcoming “Healthcare Kaizen” Book

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We are still working on rounds of editing in advance of publication, but here is a marketing flyer for our upcoming book Healthcare Kaizen. The...

The Fall and Rise of Automotive (and Healthcare) Quality

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One of my favorite newspaper writers is Ed Wallace of my local Fort Worth Star-Telegram. Wallace appears in the Sunday automotive section and usually...

Upcoming Lean Speaking Engagements – Las Vegas and Phoenix

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  I'll be attending and speaking at three public events in the next few months, twice in Las Vegas and once in Phoenix. Hope to...

Reader & Book Reviewer Question: The Business Case for Lean Healthcare?

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Dr. Jaap van Ede, a Dutch journalist and researcher on business improvement methods (such as Lean, Six Sigma, TOC, QRM, and TPM), has posted...

Reader Question: “No layoffs due to Lean” extends to “no demotions?”

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In the Lean movement, organizations are often wise to have some variation on a "no layoffs due to Lean" policy, as I've written about...

Video: Salem Health CEO & Senior Leaders Comments About Visiting Japan

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As described on the YouTube page for this video, a group of Salem Hospital (Oregon) staff members (senior leaders, front-line staff, clinicians) visited Japan...

Guest Post: Is your management system the constraint in Kaizen?

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Mark's note: Today's guest post by Bart Sellers is a timely contribution to follow up to  yesterday's post about the ThedaCare Business Performance System...