Tag: Healthcare

How this Kaizen Prevents New Moms From Feeling Like They’re Being...

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I wanted to share a recent Kaizen improvement story that I heard from a hospital. Great things can happen when we: Listen to our patients Take action...

Cleaning out the Backlog: 3P in the NHS, “Secret” HAI Weapons,...

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As I sometimes do, I'm going to close out a bunch of browser tabs (which makes my Mac run faster) and I'll do that...

Are Hospitalists Ready to Get Serious About Reducing Waste and Improving...

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I was quoted in two articles that appeared in "Today's Hospitalist": "Discharging Mr. Wood: Time to get serious about waste" and "Standardized work: Improving quality by reducing...

Some Highlights from Last Week’s “Kaizen Live” Event at Franciscan St....

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Last Wednesday and Thursday, I collaborated with Joe Swartz and a countless number of his colleagues to host 24 visitors from different health systems (and...

Franciscan Kaizen Video #7: From Kaizen to Innovation in the NICU

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Today and tomorrow are the days for our first on-site Kaizen experience at Franciscan St. Francis. I'll be sharing things on Twitter (@MarkGraban) and...

We’re Ready for #KaizenLive on Wednesday & Thursday – Join Us...

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Joe Swartz and I have been working for a while to put together our first onsite Kaizen workshop at his health system, Franciscan St....

The Scripps Health CEO is Right About No-Layoffs Policies

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In manufacturing, the term Lean has far too often been synonymous with layoffs. Doing so is more L.A.M.E. than Lean. People get anxious and throw around...

Throwback Thursday: A Lean Healthcare Conference From 2007

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Back in 2007, I had my first opportunity to travel to England, a country I really love visiting. I had the chance to attend...

Why is the Hawthorne Effect Nothing to Brag About or Hope...

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Forgive me for being a bit of an Industrial Engineering geek here in this post. After all, my bachelor's degree is in Industrial Engineering,...

Why Would These Workplace Slogans Be Offensive to Employees?

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Reminder: I'm doing a webinar today with Dr. Greg Jacobson, CEO of KaiNexus, titled "How To Spread Continuous Improvement" and I hope you'll join...

Guest Post: “Do No Harm” – Patient Safety is Defined by...

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Mark's Note: I met today's guest blogger, Gus Lusack, when I was working with a hospital pathology department in the British NHS. Gus was...

The Lean CEO: Why Culture and Leadership Matter More Than Tools...

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My guest for episode #221 is Jacob Stoller, author of a book that was just released: The Lean CEO: Leading the Way to World-Class Excellence. It's...