Tag: Healthcare

I was very saddened earlier to receive an email from an employee of a great leader, Dr. Michel Tétreault, informing me that he had passed away. Michel was, since 2005, the CEO of St. Boniface General Hospital in Winnipeg.

Many industries face the compliance conundrum. The compliance conundrum occurs when staying in regulatory compliance interferes with business as usual operations. In highly regulated industries, where regulating bodies conduct periodic audits, the strain of the compliance conundrum is even more apparent.

As is often the case, I have too many open browser tabs full of articles that I was going to potentially blog about. This...

My guest for episode #229 is John Dyer, president of his consulting firm, JD&A, Inc., and a contributor for IndustryWeek.com. John started his career...

Back in 2011, I asked for and received some great input from readers about updating a chapter for the second edition of my book Lean Hospitals...

I forget what hospital these charts are even from, but it doesn't really matter. It's become more common, in my gemba visits, to see...

Launch anouncement: It's been 20 years now since I graduated from college and started working with the Lean methodology. The first ten years of...

Later next month, at the Northeast L.E.A.N. Conference, I'm facilitating the famous "Red Bead Experiment" of W. Edwards Deming (sometimes referred to as the...

It's been a little while, but here's a new video about Kaizen and continuous improvement from our friends at Franciscan St. Francis Health in...

In healthcare, it's a well-known problem that people often don't speak up to point out risks or to report near misses. It's an organizational...

I saw this story when it originally appeared online as part of a local public radio station in California. It was now picked up nationally...

Thanks to Dr. Russell B. Kerbel and Khin-Kyemon Aung for interviewing me for the journal, "Healthcare: The Journal of Delivery Science and Innovation." It's an open access...