Tag: Healthcare
Dr. Don Berwick is “Stunned” By How Few Organizations Study Deming
One of the first people in healthcare to be influenced by Deming’s work is Dr. Don Berwick, founder of the Institute for Healthcare Improvement (at right in that picture). Berwick wrote about Deming’s ideas back in...
My Post for @KaiNexus: Webinar Highlights from @MaryGreeley Medical Center
Yesterday, I had a post published over on the KaiNexus blog:
Webinar Highlights: See How These Two Elements Spread Improvement
I shared some highlights from an...
Throwback Thursday: Flexing, Gemba Claus, Problems, Shook, Jail, and Holiday Gifts
As we start easing into the holidays, I wanted to share a few throwback posts from this day or this week from previous years:
From...
Podcast #236 – Dr. John Toussaint Discussing Lean Transformation, Healthcare Improvement
For episode #236, things are a little different than usual. Today, I wanted to share a video discussion between my friends Ted Stiles and John...
Why Unhappy Employees Indicate a Failing Lean Strategy
How is it that we have two realities out there in healthcare... in parallel, Lean is awesome and Lean is horrible. It depends on where you are, unfortunately. I had an amazing day yesterday with a major health system...
Lean Leadership and Progress at Mary Greeley Medical Center [Webinar Recording]
Free webinar tomorrow... One of our customers that has made great strides with daily continuous improvement throughout their hospital in the past year is Mary Greeley Medical Center (MGMC) in Ames, Iowa...
MDs Can Earn a CME Credit from AMA, Learning about Lean
Today, I'm sharing a link to some free "Lean 101" material that the AMA has created for physicians. I'm not sure when this initiative launched, but I just learned about it... the AMA is offering some online education about Lean in healthcare...
Webinar Recording – Why Change Management and Lean Are So Important
Yesterday, I did a webinar about the "ExperienceChange" workshops that I'm facilitating and would love to bring to your organization. In the webinar, the first part talks about the need for change management practices and higher levels of employee engagement...
You Got Them to Do What? Getting a Hospital to Dedicate...
How many times do we hear people say things like “We don’t have time for Lean” or “We don’t have time for Kaizen“? It happens a lot, right? As I’ve said before (and this video) a “lack of time” is a problem to solve...
Beyond the Five Whys: Lean and Lean Startup Require a Deeper...
We don’t just ask why. We start by properly defining and clarifying problems. Jumping straight to Five Whys is like jumping straight to “Learn” in the Lean Startup Build-Measure-Learn cycle.
“We are not Toyota”
Mark's note: Today's guest post is a return visit by Gert Linthout, from Belgium. Gert and I were part of the same Lean healthcare study trip to Japan back in 2012... Once upon a time... It was some years ago, when we guided a Lean transformation project in a regional hospital. The ambition was to drastically improve...
The First Ever Instance of “Lean Doesn’t Apply to Us?”
Lean is, of course, not about a better way to build cars. It's a transferrable philosophy, management system, and methodology that is being applied in many different settings and industries, including healthcare. I'm often told (sometimes by somebody who is being sort of huffy): "Patients are not cars." [...]
