Tag: Healthcare

Podcast #250 – Dr. Jack Billi & Mark Graban on #Lean...

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Episode #250... a big round number. 250 podcasts in just under 10 years. Thanks again to Norman Bodek (my first guest and frequent guest)...

NEJM Authors Double Down on Their Claim That #Lean & TPS...

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You might remember the hubbub (and my earlier blog post) about this article that somehow appeared in the NEJM: "Medical Taylorism." It's sad and frustrating...

Congratulations on Reducing Waiting Times, But Lean Isn’t Just About Flow...

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I'm always happy to see success stories where healthcare organizations solve problems that matter through Lean concepts, practices, and principles. Today, I'm blogging about...

The Blame and Shame(ful) Culture of Healthcare

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Mark's Note: This is another guest post by Drew Locher (check out past posts and my podcast with him). There's been a lot in...

Lean Hospitals: Thoughts from a Health System C.O.O. on Lean, Purpose,...

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In the previous editions of my book Lean Hospitals, I've included case examples from Avera McKennan Hospital and Avera Health. Fred Slunecka is the former president...

Podcast #249 – Steve Leuschel on “Lean Culture Change”

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My guest for episode #249 of the podcast is Steve Leuschel, author of the book Lean Culture Change: Using a Daily Management System. You can find...

Free Chapter – Upcoming 3rd Edition of “#Lean Hospitals”

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The revised, updated, and expanded third edition of my book Lean Hospitals has been sent to the printer and copies should start shipping by mid...

Seven Years Ago and a Week: A Patient Safety Story

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Mark's note: Today's post is written by Laura Townsend, the founder of the Louise H. Batz Patient Safety Foundation. I learned about the foundation...

Patients Are Not Cars — And Yet “Lean” Works in Healthcare...

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Over the past ten years, I've had many, many discussions with healthcare professionals (doctors, nurses, medical technologists, pharmacists, etc.) about applying the "Lean" methodology to...

Why It’s OK That This Suggestion Box Was Full of Cobwebs

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As a guy who started his career in manufacturing before moving to healthcare in 2005, I don't get many opportunities to visit the "Gemba"...

A Post-Mortem on a Different Hospital Lean Journey

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Today's post is an addendum from Saturday's post on the apparent death of a health system Lean program: "Why Would a New Healthcare CEO...

Why Would a New Healthcare CEO Kill a Lean Program?

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Back in September 2015, I wrote a post ("Learning to be Lean" - An Inside Look at a Rapid Improvement Event") that linked to...