Tag: Healthcare

3 Nice Videos About Kaizen (Continuous Improvement) in Various Industries

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There are many helpful videos on YouTube with great illustrations of Kaizen and continuous improvement mindsets and principles. In this post, I'm going to share three...

Reader Question: What Type of Waste is This in Our Healthcare...

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Here is an international reader question from somebody working in healthcare in the Middle East. The reader writes: I would like to thank you for your...

Reader Question: More Clarity in Visualizing Hospital Performance Data

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I received another reader question (submit yours here) and it's about statistics, "daily Lean management," and visualizing performance data. Hey Mark: I like your posts...

Podcast #282 – Lisa Yerian, MD & Nate Hurle from Cleveland...

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My guests for Episode #282 of the podcast are two continuous improvement leaders from Cleveland Clinic: Dr. Lisa Yerian and Nate Hurle. Lisa is the Medical Director, Continuous Improvement and Nate is the Senior Director, Continuous Improvement.She's a doctor, he's an engineer, and they work together very closely in their efforts to help drive improvement at the Clinic.

A Prototype For My “Two-Bin Hand Sanitizer” Concept

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Does your healthcare organization struggle with keeping hand sanitizer dispensers full? Let me know what you think of this "two-bin kanban" system prototype from a vendor that might more forward on this...

A Lesson From Toyota: Thanking Employees for Pointing Out Problems

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Thanks to Lean Frontiers for sharing a story from Mike Hoseus on LinkedIn. Mike is, of course, co-author of the excellent book Toyota Culture: The Heart and Soul of the Toyota Way (written with Jeff Liker, who I just learned is retiring from the University of Michigan... more on that soon).

Reader Question: Why Did I Get Into Lean Healthcare?

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A reader asks why I got involved with Lean in healthcare. In this post, I share what I wrote about this in the preface to "Lean Hospitals" and I share some additional thoughts and reflections.

3 Recent Audience Questions on Kaizen & Continuous Improvement

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Here are three audience questions we didn't have time to address after a recent talk that I gave... questions about engaging people in improvement and about how to share and spread improvement ideas broadly.

Podcast #281 – Julie Firman, a CNO’s Role in Lean Transformation

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Joining me for Episode #281 of the podcast is Julie Firman, DNP, RN, FACHE, the Vice President/ System Chief Nursing Officer (CNO) at Southern Illinois Healthcare.

Reader Question: A Lone Wolf in #Lean Facilitator’s Clothing

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Today's reader question comes from somebody who has been put in the position of what I call "the lone wolf" in a health system. This happens a lot. A health system hires or designates one person to be "the Lean change agent." It doesn't matter how amazing and/or experienced this individual is... I'd very skeptical about the organization's Lean journey.

My LinkedIn Article: Supply Chain Matters – at the Oscars® and...

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The mistakes at The Oscars were trivial and unimportant in the grand scheme of things. What are some lessons learned that apply to improving healthcare supply chains?

[Cartoon] Money to Burn / Dumpster Fire Fighting in Healthcare

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We don't have money for improvement initiatives, but we do have money to burn on a daily basis due to poor quality and bad systems?