Tag: Healthcare
7 Barriers to Patient Safety According to Dr. Donald J. Berwick
Last month, I saw this article from the publication Hospitals & Health Networks (H&HN), where they summarized a speech given by the legendary Dr....
Speaking at the Lean Healthcare Exchange Event in Iowa
If you're in Iowa or one of the nearby states, you might be interested in this event being held by the Iowa Lean Consortium:...
Is it a “Lean Transformation” or a “Lean Metamorphosis?
Another in the series of "do words matter?" posts... do phrases like "Lean Transformation" resonate as much as "Business Transformation?"
The Power of “How Might We?”
In this post, I write about a phrase that I heard many times when visiting Franciscan St. Francis Health in Indianapolis. How can this phrase help us challenge ourselves and to find positive solutions instead of barriers and obstacles?
Imitation as a Path to Innovation — If You Know What...
At the recent Lean Healthcare Transformation Summit, there were thought provoking presentations... and we had many discussions about the role of incremental improvement vs. redesign or transformation. And, lots of discussions about imitating vs. innovating... so I explore those themes in this post.
Not All Improvement Ideas Require “Projects”
In this post, I share some thoughts and build upon one of the presentations at last week's Lean Healthcare Transformation Summit, where, Tim Pehrson, a regional CEO for Intermountain Healthcare, talked about how they piloted a continuous improvement process in one region... and how they're now spreading it throughout the system. This leads to confusion, in online discussion, about terms like projects, suggestions, ideas, and such...
Upcoming John Toussaint Webinar: Five Changes Great Healthcare Leaders Make to...
How big is the opportunity for improvement in healthcare? As Dr. Toussaint's hand gesture, above, indicates... it's a huge opportunity. There's a huge need.
What's...
Recorded Webinar: “How Hospitals Can Unlock Value and Curb Waste…”
Check out the archive of a webinar, co-presented with Steve Thompson of Cardinal Health, on June 20...
Getting an Earful: Symptoms of Poor Healthcare Systems While Getting an...
On Saturday, I visited a clinic housed in a retail pharmacy... my symptoms turned out to be caused by an ear infection. The nurse practitioner ended up explaining some symptoms of a poorly-implemented IT system and what sounds like some other management dysfunctions. I jokingly offered to bill her for a counseling session.
Day 2 of #HCSummit17 – Live Blogging the #Lean Healthcare Transformation...
For one last day, I'm at the 8th annual Lean Healthcare Transformation Summit in Palm Springs, California. See my notes from Day 1 in yesterday's...
Live Blogging Day 1 of #HCSummit17 – #Lean Healthcare Transformation Summit
I'm at the 8th annual Lean Healthcare Transformation Summit in Palm Springs, California.
Follow on Twitter using the hashtag #HCSummit2017.
If you're here at the event,...
The 2017 Lean Healthcare Transformation Summit (#HCSummit17) Begins
This week, I'm in Palm Springs for the annual Lean Healthcare Transformation Summit. Follow along on Twitter using hashtag #HCSummit17.
Today, I'm teaching my "Better Metrics"...