Tag: Healthcare
Beyond Blame: How Punishing Healthcare Workers Fails to Prevent Medication Errors
In healthcare, leaders saying "we'll hold them accountable" too often means, in reality, "we'll punish individuals for mistakes that have many systemic causes."
To the...
Mistakes are Proof that You’re Trying? A Situational Analysis
We can all make mistakes, so I advocate for learning from mistakes through my book, podcast, and speaking. I do my best to learn...
Ryan McCormack’s Operational Excellence Mixtape: January 12, 2024
Thanks as always to Ryan McCormack for this... there's always so much good reading, listening, and viewing shared here by him! Subscribe to get...
Habits, Continuous Improvement, and the Latest at KaiNexus: Greg Jacobson
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My guest for this bonus episode of the Lean Blog Interviews Podcast is Gregory H. Jacobson,...
Journal Article Suggests Efficacy of Lean in U.S. Public Hospitals; Will...
tl;dr summary: A journal article evidences Lean's effectiveness in healthcare, challenging skeptics. It finds that Lean adoption in U.S. public hospitals is linked to...
Thanksgiving and Gratitude – Can We Be Thankful For Waste, Problems,...
At the hospital on Monday, a chaplain shared a Thanksgiving poem on the theme of being grateful.
It struck a chord with me. As a Lean practitioner, it's easy to focus on the waste... the problems... the gaps. We think about what could be and the "ideal state." We strive for perfection and it's easy to lose site of what we have.
Redefining Excellence: Quint Studer’s Vision for Modern Healthcare, Learning From Mistakes,...
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My guest for Episode #490 of the Lean Blog Interviews Podcast is Quint Studer, the co-founder...
Ryan McCormack’s Operational Excellence Mixtape: November 3rd, 2023
Thanks as always to Ryan McCormack for this... there's always so much good reading, listening, and viewing shared here by him! Subscribe to get...
Toward a Lean Hospital: A Cultural Transformation [Video]
Earlier this year, I was invited to give a recorded virtual presentation for a conference in Malaysia on the subject of Lean in healthcare....
Ryan McCormack’s Operational Excellence Mixtape: October 20th, 2023
Thanks as always to Ryan McCormack for this... there's always so much good reading, listening, and viewing shared here by him! Subscribe to get...
Double Trouble: When Emergency Department Doors Demand Dual Directives!
This photo is from my personal archives...
If one sign doesn't do the job, is it really helpful to add a second one? In...
Embracing a New Paradigm: Cultivating a Healthcare Culture of Help Instead...
tl;dr: In this post, Mark delves into the detrimental effects of a punitive culture within healthcare, arguing for a shift towards a culture of...