Tag: Healthcare

A Hospital CEO Who Wants Other CEOs to “Give a Damn”...

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Here's an interesting column from Becker's Hospital Review, written by Michael Dowling, President and CEO, Northwell Health. I'm guessing he created the headline, since the...

Operational Excellence Mixtape: April 26, 2019

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Ryan and I are co-sponsoring a workshop that I'll be presenting on "Measures of Success" in Winnipeg on May 10. Learn more. Healthcare - Creating...

Remembering Louise Batz’s Tragic Death From Medical Error 10 Years Later

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Mark's note: This post is reprinted from an email from Laura Batz Townsend, the CEO of the Louise H. Batz Patient Safety Foundation. I...

Podcast #340 – @JoyFurnival, Lean in NHS England

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Joining me for Episode #340 of the podcast is Dr. Joy Furnival CEng MIET, an experienced senior NHS manager, improvement leader, and chartered engineer....

The CEO Leading the Culture Change at ZSFGH

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Yesterday, I blogged about a CNO who was changing the culture at a hospital away from blaming individual nurses for system problems. The HealthLeaders...

A Lean Guy Reads “Health Leaders” on Nursing Retention and Leadership

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Here's the latest in an occasional ongoing series I call "A Lean Guy Reads ________". Today, I'm reading the latest issue of Health Leaders...

Operational Excellence Mixtape: April 12, 2019

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Ryan and I are co-sponsoring a workshop that I'll be presenting on "Measures of Success" in Winnipeg on May 10. Learn more. Healthcare - Creating...

Podcast #339 – Charlie Protzman, “Lean BASICS”

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Joining me for Episode #339 of the podcast is Charles Protzman, author of a great number of Lean healthcare books. Today, we are talking...

Upcoming Webinar: How to Navigate the Transformation Continuum

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Our next KaiNexus webinar that I'm hosting is going to be presented by an old friend, Roger Chen. I'm not calling Roger old, I'm...

Podcast #338 – Grey Dube, Another Lean Healthcare CEO from South...

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My guest for Episode #338 is Mr. Grey Dube, the Chief Executive Officer at Leratong Hospital. He has over 40 years' experience in the...

Effective and Sustainable Lean Transformation Requires Effective Change Leadership

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I was first introduced to the ExperienceChange simulations about ten years ago when I already had more than ten years of experience trying to...

Operational Excellence Mixtape: March 29, 2019

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Healthcare - Creating Value for Patients The design of payment and reimbursement systems in healthcare is a key driver of value.  In Canada, it is not uncommon...