Tag: Healthcare
A Gemba Visit to a Hospital in Brazil: Huddles, Lean Improvement,...
When I blogged a summary of my recent Brazil trip, I said I'd write more about my visit to a hospital... so here's that...
Operational Excellence Mixtape: October 11, 2019
Healthcare - Creating Value for Patients
Transformation and quality improvement is rarely sustained without changing management behaviours and management systems. John Toussaint writes about the challenges...
Operational Excellence Mixtape: September 27, 2019
Healthcare - Creating Value for Patients
Globally, at least 5 patients die every minute due to unsafe care. For Patient Safety Week, the World Health Organization...
When Problems are Hidden in Kudos: From Celebrations to Root Cause...
I want to give credit to my friend and colleague Tony Milian for the idea that prompted this blog post. Tony and I used...
Podcast #348 — Cinnamon Dixon, Tiered Huddles at Cleveland Clinic
Our guest today for Episode 348 is Cinnamon Dixon, Director Of Continuous Improvement at Cleveland Clinic. I interviewed her for the KaiNexus Continuous Improvement...
Operational Excellence Mixtape: September 13, 2019
Healthcare - Creating Value for Patients
Canadian healthcare policy limits true innovation by clinging to outdated thinking developed in times of much slower change and...
An Example of Quick PDSA Study & Adjust on ESPN’s MNF?
Last night was the first night of Monday Night Football (MNF) on ESPN. I didn't tune in until the last five minutes of the...
Podcast #347 — Brad Parsons, Hospital CEO & Co-Author of “Creating...
Our guest today for Episode 347 is Brad Parsons, the CEO of NEA Baptist, in Jonesboro, Arkansas. NEA Baptist is a 228-bed hospital and...
What This Hospital President Said About Lean, Respecting Staff, and Just...
This article made me smile the other day -- especially the comments about Lean, front-line staff, and systems:
Q & A with Art Gianelli, president...
Deming’s Old (Timeless) Teachings are Still Relevant for Healthcare Today
Here's an article that was co-authored by Maureen Bisognano and two other current or former staffers of the Institute for Healthcare Improvement.
I'm always...
General Jim Mattis on Leadership, Mistakes, and Defining Problems
General Jim Mattis has been making the rounds to talk about his new book that is out today: Call Sign Chaos: Learning to Lead.
"Learning...
Operational Excellence Mixtape: August 30, 2019
Healthcare - Creating Value for Patients
The last place I want to receive care is the hospital. There are innumerable advantages to being treated in...