Tag: Healthcare

Operational Excellence Mixtape: Best of First Half 2020

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Thanks as always to Ryan McCormick for this... Summer is approaching which means it's time to review the 10 most popular mixtape links of 2020...

Operational Excellence Mixtape: June 5, 2020

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Thanks as always to Ryan McCormick for this... Healthcare - Creating Value for Patients Electronic Health Records and Computerized Physician Order Entry were going to reduce...

Operational Excellence Mixtape: May 22, 2020

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Thanks as always to Ryan McCormick for this... Healthcare - Creating Value for Patients Customer Experience practices are being more widely adopted in healthcare.  Patient satisfaction surveys...

Operational Excellence Mixtape: May 8, 2020

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Thanks as always to Ryan McCormick for this... Healthcare - Creating Value for Patients Lean is being blamed for exacerbating pandemic responses due to a lack of capacity...

Operational Excellence Mixtape: April 24, 2020

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Thanks as always to Ryan McCormick for this... Healthcare - Creating Value for Patients Paul O'Neill was a pioneer in establishing an all-encompassing pursuit of safety...

The Late Paul O’Neill’s Playbook for Habitual Excellence [Video]

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Today, I went for a brisk 50-minute walk on a sunny morning and my companion was the voice of the late Paul O'Neill as...

Remembering a Great Leader, Paul O’Neill (1935-2020)

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It was a sad weekend, hearing about the passing of Paul H O'Neill, Sr. on Saturday. He was 84. I had the good fortune to...

Operational Excellence Mixtape: April 10, 2020

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Thanks as always to Ryan McCormick for this... Healthcare - Creating Value for Patients Healthcare and hospital staff around the world are working tirelessly to provide...

What my Book “Lean Hospitals”​ Says About Inventory Planning

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This is from the 3rd edition of my book Lean Hospitals. I've copied and pasted from the book with no additional edits, although I'll bold...

Improvements in Walking and Hospital Covid-19 Incident Response Teams

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In this post, I'd like to share two posts from the KaiNexus Blog. Walking More Safely I wrote this post for KaiNexus based on my...

Operational Excellence Mixtape: March 27, 2020

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Insights about improvement, innovation, and leadership... Dear Readers, Covid-19 has disrupted the world.  We have been thrust into a situation where we are required to rapidly...

Is Your Hospital Punishing or Encouraging People’s Necessary Creativity During the...

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This blog post is a collaboration with a Lean healthcare consulting friend of mine, who heard another unfortunate story from his sister, an emergency...