Tag: Healthcare

Tom Peters Asks Where the Radicals Are in Healthcare

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Here's a great essay from Tom Peters, a chapter from his book The Little Big Things: 163 Ways to Pursue EXCELLENCE. The email that was...

A Favorite Client: “The Synthesizer”

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I had a good long chat with a former client (from my J&J days) the other day. I call him "The Synthesizer," and no...

Watching Some Bad Online Lean Training, or “L.A.M.E.” Training

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I don't often do a "cranky blog post" but Ive got a head cold (as I write this on 9/30) and I've gotten sucked...

Consulting Case Studies Need Statistical Validity

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One of the books that's had the biggest impact on my work is Donald Wheeler's Understanding Variation: The Key to Managing Chaos. It's the...

The One Where John Seddon Inaccurately Criticizes Jim Womack & Dan...

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When I read John Seddon's book Freedom from Command & Control: Rethinking Management for Lean Service, I was a fan. I thought, "Here is...

My Guest Article on Lean as an Alternative to Hospital Layoffs

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Thanks to FierceHealthcare.com for publishing my guest article on the front page of their site: "How lean management helped hospitals avoid layoffs." The article features...

Management Improvement Carnival #111

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Again, I'm very happy to host the Carnival for  John Hunter and his  Curious Cat blog. My job here is to share some noteworthy...

Reader Question: Asset Optimizers and Point Optimizers

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It's time for another in my Reader Questions series, this question comes from Brian via email. If you have a question or topic that...

“Dr. Ideas” – Magazine Article Featuring John Toussaint

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In what looks like a badly Photoshopped cover - it's a real photo, I've confirmed - INSIGHT Magazine, a Wisconsin business publication, has an...

Facebook’s Zuckerberg and Deming; Are Your Employees Afraid or Fearful?

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Reminder: I'll be on "The Lean Nation" today at 4 PM (more details) In this article about Facebook founder Mark Zuckerberg, "Inside Mark Zuckerberg's (rather...

Lean Blog Week in Review #4 – September 26, 2010

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Here is the latest in my "Week in Review" series for the week ending 9/26/10, featuring stories about a Toyota tour, a Don Berwick...

Berwick: Don’t Reduce Helpful Care, Don’t Expect Top-Down Solutions from D.C.

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I was a supporter of Dr. Donald Berwick's nomination to head CMS (Medicare and Medicaid at a federal level) - not due to politics...