Tag: Healthcare

When hospital people say they don't want to be a factory or "we don't want assembly-line medicine," the statement often goes unchallenged. What is...

I recently "fired" my primary care physician. I'm lucky to not have to go to the doctor very often, but the last few times...

It's great to see Lean mentioned in mainstream healthcare management publications, such as the article in HealthLeaders (print and online) called "Systemwide Process Improvement."...

You might have read my blog post from last week about an unsafe taxi driver and medical errors -  Said the Unsafe Taxi Driver,...

Thanks to the healthcare information magazine "For the Record" for accepting my article on Lean Healthcare. As usual, I wasn't given the chance to...

When I was leaving the recent Shingo Prize conference, last week, I had what can only be described as a taxi ride from hell...

Inspired by Mark's recent posting on More Trust, Less Fear and an upcoming conference panel that I'm a part of, I thought a continuation...

I am happy to share, with permission, a new journal article that I co-authored with Jim Adams ("The Synthesizer"), the senior director of laboratory...

I saw this article last week in the USA Today while traveling, with the online headline "Products nipped, tucked to save." That headline makes...

Recently, a group of leaders from the third cohort in the Healthcare Value Leaders Network visited Mercy Medical Center in Mason City, Iowa for...

I snapped this pic while visiting a hospital earlier this year. This was out in the cafeteria as part of a series of signs...

Today, I'm sharing a brilliant Slate.com interview: "Risky Business: James Bagian "NASA astronaut turned patient safety expert" on Being Wrong." He's actually also an...