Tag: Healthcare

ThedaCare’s CEO: “The Goal is Zero – The Target is Improvement”

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On his blog, John Toussaint shared this letter from ThedaCare CEO Dean Gruner to all employees. Toussaint said the letter is inspired by Paul...

Case Study: Standardization of Anesthesia Carts Across Multiple Sites

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Today's post is a case study submitted by  Abdul N. Mansour,  Director Lean & Process Improvement at  Scottsdale (AZ) Healthcare. The material here and...

Video Presentation on Reducing Healthcare Waste & Improving Care

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Last week, I posted a podcast with Mike George, founder of Strong America Now, an organization that is promoting Lean and Six Sigma methods...

The Real Message Behind Funny Hospital Signs: Tackling Root Causes for...

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After a week of serious topics and sometimes pointed discussion, let's end with a funny sign... well wait, there's a serious story behind this...

MD or MBA as CEO? Wrong Question?

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As I've worked with different hospitals and different leaders, I've sometimes wondered if there's been a study on the differences in results between hospitals...

What’s Wrong With This Hospital’s Lean Job Posting?

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This blog post contains a real job posting,  found online. Let's make this a reader participation challenge. I see maybe three things "wrong" or...

Lean Culture Video from University Health Network (Toronto)

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Here's a nice video that popped up on YouTube from the Toronto-area University Health Network system, with healthcare professionals talking about how Lean has...

Changes in Mac OS X “Lion” and Parallels to Workplace Changes

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It's nowhere near as important as yesterday's topic of employee and patient safety, but my last two days of using the new Mac OS...

Interview With Former CEO Paul O’Neill on Safety for Workers and...

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Listen I have a very special guest for Podcast #124 -  he is Paul O'Neill, the U.S. Treasury Secretary from 2001 to 2002 and former...

Build, Measure, Learn – in Startups, Healthcare, and Careers

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One reason I love applying Lean thinking in new arenas as my career progresses is that each shift in industry leads to new challenges...

Forget Pull or Push, Focus on Improving Patient FLOW Instead

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Back in the manufacturing world, the distinction between "push" and "pull" is often much more obvious than it is in healthcare. Push production occurs...

Collected Quality & Cost Results from Healthcare Value Network Members

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I was at the ThedaCare Center for Healthcare Value office a few months ago when Dr. John Toussaint reported that he had gotten a...